Role Overview
We are seeking a highly driven Digital Marketing & Client Acquisition Specialist who can lead our digital marketing efforts, generate high-quality leads for our software products, and acquire clients for our Digital Marketing Services division.
This role requires strong expertise in performance marketing, team leadership, and client presentations, along with excellent English communication skills to confidently interact with and present to clients.
The candidate will also be responsible for managing tele-calling activities and ensuring scheduled client appointments for product demonstrations by our functional experts.
Core Responsibilities
1 Digital Marketing Strategy & Execution
- Plan and execute end-to-end digital marketing campaigns for:
- In-house software products (lead generation only)
- Digital marketing services (client acquisition)
- Manage and optimize:
- Google Ads (Search, Display, Performance campaigns)
- Meta Ads (Facebook & Instagram)
- LinkedIn Ads
- Execute and oversee:
- On-page SEO & Off-page SEO
- Email Marketing campaigns
- WhatsApp Marketing campaigns
- Social Media Marketing (organic & paid)
- Ensure consistent improvement in:
- Lead quality
- Cost per lead (CPL)
- Conversion rates
2 Lead Generation & Appointment Scheduling
- Generate qualified leads for ERP and software solutions through digital campaigns.
- Work closely with and manage the tele-calling team to:
- Follow up on leads
- Qualify prospects
- Schedule appointments for product demonstrations with functional experts
- Build and maintain a strong lead pipeline.
3 Digital Marketing Services Client Acquisition
- Conduct presentations and demonstrations to potential clients showcasing:
- Companys digital marketing capabilities
- Case studies and success stories
- Understand client requirements and propose customized digital marketing strategies.
- Convert prospects into long-term digital marketing service clients.
- Maintain strong relationships with clients through effective communication.
4 Team Leadership & Coordination
- Lead and guide a team of:
- Digital marketing executives
- Content creators
- Designers
- Tele-calling executives
- Allocate tasks, monitor execution, and ensure timely delivery of campaigns.
- Coordinate with internal teams to align marketing activities with business goals.
- Train team members on latest tools, strategies, and campaign optimization techniques.
5 E-commerce Marketing Expertise (Mandatory)
- Plan and execute performance marketing campaigns for e-commerce products.
- Optimize campaigns for:
- Sales conversions
- ROAS (Return on Ad Spend)
- Customer acquisition cost
- Experience in handling product-based campaigns and scaling them profitably is essential.
6 Analytics & Performance Tracking
- Track and analyze performance using:
- Google Analytics
- Search Console
- Ad platform dashboards
- Generate weekly and monthly performance reports.
- Continuously optimize campaigns based on data insights and conversion trends.
Desired Candidate Profile
Experience
- 4-8 years of hands-on experience in Digital Marketing
- Proven track record in:
- Lead generation
- Client acquisition
- Paid campaign management (especially e-commerce)
Skills & Expertise
- Strong expertise in:
- SEO (On-page & Off-page)
- Google Ads & Meta Ads
- Social Media Marketing
- Email & WhatsApp Marketing
- Deep understanding of:
- Lead funnels
- Conversion optimization
- Campaign scaling strategies
- Experience in managing tele-calling / inside sales coordination is a plus
Communication & Client Interaction
- Excellent English communication skills (Mandatory)
- Strong ability to:
- Conduct client presentations and demonstrations
- Explain marketing strategies clearly and confidently
- Experience handling international clients is an advantage
Other Requirements
- Strong leadership and team management abilities
- Result-oriented mindset with focus on ROI and growth
- Willingness to travel for client meetings and presentations when required
Education
- Graduate / Postgraduate in Marketing, Business, IT, or related field
- MBA is an added advantage
Key Performance Indicators (KPIs)
- Number of qualified leads generated
- Number of appointments scheduled for product demos
- Client acquisition for digital marketing services
- Campaign ROI and cost efficiency
- Team performance and delivery timelines