Operations Coordinator

National Logistics; Kerala; Remote; INR 391,000 - 446,000; Full time

Job summary

National Logistics, an accredited freight carrier delivering nationwide services, seeks an Operations Coordinator for a full-time remote role based in India. You will oversee daily operations, coordinate logistics, and ensure seamless communication between clients and drivers.

Your responsibilities include managing schedules, providing administrative assistance, addressing customer inquiries, and supporting operational management to uphold performance standards.

Qualifications

• Strong communication and customer service with clients, team members, and drivers.
• Proficient in operations management and data analysis to improve processes.
• Experience in administrative tasks like scheduling, records, and data entry.
• Organizational and multitasking skills in a fast-paced environment.
• Familiarity with logistics software is a plus.

Responsibilities

• Oversee daily operations and coordinate logistics across shipments.
• Ensure seamless communication between clients and drivers.
• Manage schedules and provide administrative assistance.
• Address customer inquiries and support operational management to uphold standards.

Skills

Communication

Customer Service

Operations Management

Data Analysis

Administrative Tasks

Education

Bachelor's degree in Business Administration or related field

Tools

Logistics software

Job description

National Logistics is an accredited freight carrier dedicated to providing top-tier freight moving services nationwide. Known for our reliability, we collaborate with some of the best truckers in the country to ensure safe and efficient transportation solutions. Our fleet features modern sleepers and day cabs, reflecting our commitment to safety and performance. We take pride in delivering exceptional logistics services tailored to meet client needs.

Role Description

This is a full-time, remote role based in India, for an Operations Coordinator. The Operations Coordinator will oversee daily operations, coordinate logistics, and ensure seamless communication between clients and drivers. Responsibilities include managing schedules, providing administrative assistance, addressing customer inquiries, and supporting operational management to uphold performance standards.

Qualifications

• Strong Communication and Customer Service skills to effectively interact with clients, team members, and drivers
• Proficiency in Operations Management and Analytical Skills to improve processes and ensure operational efficiency
• Experience in Administrative Assistance for managing schedules, maintaining records, and performing data entry tasks
• Organizational and problem-solving skills with the ability to multitask in a fast-paced environment
• Proficiency in using logistics software or tools is a plus
• Bachelor’s degree in Business Administration, Supply Chain Management, or related field preferred
• Previous experience in logistics, transportation, or operations is highly desirable

We offer a monthly remuneration of ₹35-40K commensurate with skills and experience.