Job Title: Logistics Operations Executive
Company: Speedomile Logistics Private Limited
Location: Taloja / Usatane, Maharashtra
Department: Logistics & Operations
1. Role & Responsibilities
- Coordinate vehicle placement as per customer requirements and daily dispatch plans.
- Track vehicles and monitor trip progress to ensure timely pickup and delivery.
- Manage driver coordination, attendance, trip updates, and issue resolution.
- Handle order processing, shipment planning, and dispatch management.
- Prepare daily MIS reports, update operational data, and validate trip-related information.
- Coordinate with customers regarding shipment status, delivery updates, and operational requirements.
- Handle customer emails, queries, complaints, and escalations with timely resolution.
- Coordinate with transport vendors for vehicle availability, placement, and trip completion.
- Manage customer and vendor billing, invoice verification, and billing-related documentation.
- Maintain accurate records of trips, vehicle placements, delivery status, and operational expenses.
- Coordinate with internal teams to resolve delays, vehicle breakdowns, and dispatch-related issues.
- Ensure compliance with company processes, customer requirements, and operational timelines.
2. Preferred Candidate Profile
- Graduate in any discipline; a degree or diploma in Logistics, Supply Chain Management, or Business Administration will be an advantage.
- 0-3 years of experience in logistics operations, transportation, dispatch, or fleet coordination preferred.
- Experience in vehicle placement, GPS tracking, driver management, and dispatch operations.
- Basic knowledge of customer and vendor billing, invoice verification, and trip reconciliation.
- Proficiency in MS Excel, email communication, and MIS reporting.
- Good communication, coordination, and problem-solving skills.
- Ability to handle customer escalations and work under operational deadlines.
- Strong follow-up skills, attention to detail, and ability to manage multiple tasks.
- Experience in logistics, transportation, or third-party logistics (3PL) will be preferred.
- Candidates should be comfortable working at the Taloja / Usatane location.
3. Perks and Benefits
- Competitive salary based on experience and qualifications.
- PF and ESIC benefits, as applicable.
- Paid leaves and holidays as per company policy.
- Performance-based incentives, if applicable.
- Career growth opportunities in logistics and supply chain operations.
- On-the-job training and professional development.
- Supportive work environment and exposure to end-to-end logistics operations.
- Salary increments and other benefits as per company policy.