Operations & Client Servicing - Events

Integrated Career Facilitators; Bengaluru; Hybrid; INR 600,000 - 850,000; Full time

Benefits offered by this job

Hybrid work model

Flexible leave system

Competitive salary

Job summary

Integrated Career Facilitators seeks an organized Operations & Client Servicing professional for events, coordinating every step from planning to on-site execution. You will liaise with clients, vendors, and internal teams to ensure exceptional service and successful events.

The role requires strong communication in English and Kannada, with additional languages advantageous; you will craft mood boards and proposals, and adapt to flexible hours including weekends and evenings to meet event

Qualifications

• Proficiency in English and Kannada is essential.
• Knowledge of Hindi, Tamil, and Telugu is advantageous.
• Strong client-facing and communication skills.

Responsibilities

• Coordinate and manage all operational aspects of events from planning to execution.
• Serve as the main point of contact for clients and ensure needs are met.
• Provide continuous support and communication to clients.
• Approach client leads to cater to event needs elsewhere.
• Develop mood boards and event concepts using Canva or PowerPoint.

Skills

English

Kannada

Hindi

Tamil

Telugu

Tools

Canva

PowerPoint

Job description

Job Purpose

We are seeking a highly organized and client-focused individual for the role of Operations & Client Servicing in Events. The successful candidate will be responsible for overseeing the execution of events, ensuring client satisfaction, and managing vendor relationships, with flexibility in work hours to meet event demands.

Key Responsibilities

• Coordinate and manage all operational aspects of events, from planning to execution.
• Serve as the main point of contact for clients, ensuring their needs are met and expectations exceeded.
• Be available and approachable to clients at all times, providing continuous support and communication.
• Approach client leads generated from venues associated with the company to cater to their event needs elsewhere.
• Develop and present mood boards and event concepts (using Microsoft PowerPoint /sites like Canva) to clients.
• Manage vendor relationships, ensuring quality and timely delivery of services.
• Oversee event logistics, including setup, on-site coordination, and troubleshooting any issues during the event.
• Understand client needs, coordinate with vendors, and generate quotations tailored to client requirements.
• Work flexible hours, including weekends and evenings, as per event schedules.
• Meet deadlines and manage events in pressurizing circumstances.

Required Qualifications

• Proficiency in English and Kannada is essential.
• Knowledge of additional languages such as Hindi, Tamil, and Telugu is advantageous.
• Passion and flair for managing events and on-the-feet thinking attitude is a must.
• Strong interpersonal and communication skills, with a client-oriented approach.
• Ability to create and present mood boards and event proposals.
• Strong organizational, multitasking abilities, and ability to handle high-pressure situations.

Preferred Qualifications

• Experience in vendor management and event coordination.
• Knowledge of event management software and tools.
• Ability to thrive in a fast-paced environment and handle multiple events simultaneously.

Work Environment

• Flexibility in working hours is required to meet the dynamic demands of event management.
• Hybrid work model with both office-based and on-site event coordination responsibilities.

Compensation & Benefits

• Competitive salary based on experience
• Flexible work arrangements and flexible leave system