Operations Associates

Comet; Bengaluru; On-site; INR 420,000 - 780,000; Full time

Job summary

Comet Bengaluru is seeking a LogisticsCoordinator to oversee the complete journey of orders from our warehouse to customers across India and internationally.

You will coordinate with logistics partners and internal teams to prevent bottlenecks, handle customer inquiries, track shipments, and drive ongoing process improvements to ensure on-time delivery and high service levels.

Qualifications

• Willingness to take initiative and drive results.
• Strong attention to detail to spot issues early.
• Comfort communicating with customers and partners by phone.
• Proven reliability and follow-through on commitments.

Responsibilities

• Oversee complete order journey from Comet warehouse to customers in India and internationally.
• Coordinate with logistics partners and internal warehouse teams to prevent delays.
• Handle customer inquiries and resolve delivery complications.
• Identify process improvements to boost speed and efficiency.
• Manage day-to-day logistics workflows and ensure timely fulfillment.
• Monitor shipment status and track deliveries for on-time arrival.
• Liaise between customers, courier services, and warehouse operations to keep shipments moving.

Skills

Customer communication

Cross-functional collaboration

Problem solving

Attention to detail

Job description

Batch: 2024/2025/2026.

About the role:

• Oversee the complete journey of orders from Comet's warehouse to customers across India and internationally
• Coordinate with logistics partners and internal warehouse teams to prevent bottlenecks and delays
• Handle customer inquiries and resolve any complications that arise during delivery
• Identify process improvements that increase operational speed and efficiency on an ongoing basis
• Manage day-to-day logistics workflows and ensure timely order fulfillment
• Monitor shipment status and track deliveries to guarantee on-time arrival
• Liaise between customers, courier services, and warehouse operations to keep shipments moving

What we're looking for:

• A person driven by results who takes initiative when work stalls or problems emerge
• Strong attention to detail and the ability to spot issues before they become obstacles
• Comfort communicating directly with customers and partners by phone
• Ability to collaborate effectively across multiple teams and departments
• Genuine commitment to ensuring customers receive their orders without delay
• Problem-solving mindset and willingness to dig into operational challenges
• Reliability and follow-through on commitments made to customers and teams