Operations Administrator

Scrumconnect Limited; Bengaluru Urban; On-site; INR 350,000 - 550,000; Full time

Benefits offered by this job

Exposure to international processes

Structured on-the-job training

Cross-functional collaboration

Professional work environment

Job summary

Scrumconnect Limited is seeking an Operations Administrator to support UK and India operations. The role focuses on coordinating cross-border activities, maintaining records, and ensuring timely updates through strong organisational skills.

Fresh MBA graduates are welcome. You will interact with UK stakeholders, assist in process improvements, and contribute to a professional, data-driven environment.

Qualifications

• MBA/MBA-equivalent from a reputed college or university.
• Fresh graduates are welcome to apply.
• Strong interest in UK-based business operations and international teams.
• Willingness to undergo Security Check (SC) vetting.

Responsibilities

• Support day-to-day operational activities across UK and India.
• Coordinate with internal teams to ensure tasks are completed on time.
• Maintain operational records, trackers, and documentation.
• Follow up with stakeholders and provide timely updates.
• Assist with process implementation and monitoring of procedures.
• Interact with UK-based stakeholders to understand business requirements.

Skills

Communication skills

Analytical thinking

Time management

Teamwork

Learning agility

MS Excel

MS Word

PowerPoint

Education

MBA/MBA-equivalent

Tools

Microsoft Excel

Microsoft Word

PowerPoint

Job description

Bangalore North, India

Scrumconnect Consulting is a multi-award-winning digital consultancy, recognised for delivering impactful technology solutions across UK government departments. Our work has positively influenced the lives of over 40 million UK citizens. With a strong commitment to user-centred design and agile delivery, and more to deliver innovative digital services that matter.

About the Role

We are looking for a proactive, organised, and detail-oriented Operations Administrator to join our team. This is an excellent opportunity for a recent MBA graduate from a reputed institution who is interested in building a career in business operations and working closely with UK-based operations.

Key Responsibilities

UK & India Operations

• Support the day-to-day operational activities across the UK and India.
• Coordinate with internal teams to ensure operational tasks are completed accurately and on time.
• Assist with managing and maintaining operational records, trackers, and documentation.
• Follow up with relevant stakeholders on pending actions and provide timely updates.
• Support the implementation and monitoring of operational processes and procedures.
• Assist with ad-hoc operational activities assigned by the line manager.
• Work closely with UK-based stakeholders and understand UK business processes and requirements.

Administration & Coordination

• Maintain accurate records, databases, trackers, and operational documents.
• Coordinate meetings, follow-ups, and action points where required.
• Assist with preparing documents, reports, presentations, and other business materials.
• Ensure operational information is kept up to date and easily accessible.
• Support different departments with administrative and coordination requirements.
• Handle confidential business information professionally and appropriately.

Reporting & Data Management

• Prepare regular operational reports and management updates.
• Maintain and update spreadsheets and internal tracking systems.
• Collect, organise, and analyse basic operational data.
• Monitor key activities and highlight delays, issues, or areas requiring attention.
• Assist management with accurate and timely information for decision-making.

Process & Compliance Support

• Follow established company processes, policies, and procedures.
• Assist with maintaining operational compliance and documentation.
• Identify process gaps or recurring issues and escalates them to the appropriate team member.
• Support continuous improvement initiatives across UK and India operations.

Stakeholder Management

• Communicate professionally with internal teams and UK-based stakeholders.
• Follow up on outstanding actions and ensure deadlines are met.
• Build positive working relationships across different teams.
• Act as a reliable point of contact for assigned operational activities.

Qualifications & Skills

• MBA/MBA-equivalent qualification from a reputed college or university.
• Fresh graduates are welcome to apply.
• Strong interest in UK-based business operations and working with international teams.
• Willingness to undergo Security Check (SC) vetting as part of the process.
• Candidates will be required to provide the necessary information and documentation to support the security clearance process.
• Excellent written and verbal communication skills.
• Strong organisational and time-management skills.
• Good attention to detail and ability to manage multiple tasks.
• Strong analytical and problem-solving abilities.
• Good working knowledge of Microsoft Excel, Word, and PowerPoint.
• Comfortable working with spreadsheets, reports, trackers, and business documentation.
• Ability to learn new processes and systems quickly.
• Professional attitude with a strong willingness to learn and take responsibility.
• Ability to work independently as well as collaboratively within a team.

What We Offer

• Opportunity to work closely with UK-based operations and stakeholders.
• Exposure to international business processes and operational practices.
• Opportunity to develop a career in Business Operations and Administration.
• Structured learning and on-the-job training.
• Exposure to multiple departments and business functions.
• A collaborative and professional working environment.