Operations Associate/ Senior Operations Associate

Lever, Inc.; India; Remote; INR 600,000 - 800,000; Full time

Benefits offered by this job

Fully remote in India

Competitive salary

Flexible working arrangements

Ownership and impact

Job summary

Lever, Inc. is seeking an Operations Associate in India to manage recruitment coordination, onboarding support, travel logistics, events, and vendor management. This hands-on role requires strong organization, ownership, and the ability to streamline workflows in a fast-growing environment.

The position offers full-time remote work within India, with opportunities to build scalable systems and improve day-to-day efficiency across multiple teams.

Qualifications

• Bachelor's degree or equivalent in a related field.
• Proven experience in operations, HR-adjacent, or administrative roles.
• Knowledge of India-specific regulatory/compliance considerations.

Responsibilities

• Coordinate recruitment interviews, communications, and liaise with hiring managers to keep the process organized.
• Support onboarding by coordinating documentation and equipment setup.
• Manage staff travel logistics, including bookings and visas or permits.
• Plan and execute events and workshops with vendors and venues.
• Source local vendors and ensure contracts align with local requirements.
• Oversee office needs and internal tools administration.
• Maintain operational trackers, logs, and program files for efficiency.
• Identify and resolve operational challenges; drive process improvements.

Skills

Operations coordination

HR support

Vendor management

Travel logistics

Documentation

Process improvement

Stakeholder management

Communication skills

Education

Bachelor's degree or equivalent

Tools

BambooHR

Job description

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Operations Associate/ Senior Operations Associate based in India.

This is a hands-on operations role supporting a growing team across recruitment, onboarding, travel, events, and administrative functions. You will keep multiple operational workstreams organized while ensuring a smooth experience for candidates, new hires, employees, vendors, and partners. The role combines coordination, logistics, documentation, and process improvement in a dynamic environment. You will work across teams and manage a diverse range of priorities, often requiring flexibility and sound judgment. As operations evolve, you will have the opportunity to build scalable systems, improve workflows, and strengthen day-to-day efficiency. The position is suited to someone highly organized, proactive, detail-oriented, and comfortable taking ownership in an evolving organization.

Accountabilities:

• Coordinate recruitment activities by scheduling interviews, managing candidate communications, and liaising with hiring managers to keep the recruitment process organized, responsive, and timely.


• Support onboarding for new hires by coordinating documentation, equipment and access setup, and providing general assistance throughout the onboarding process.


• Manage staff travel logistics, including bookings, itineraries, visas or permits, and on-the-ground arrangements for field and program-related travel.


• Support the planning and execution of workshops, donor meetings, offsites, and other events by coordinating venues, vendors, materials, and on-site logistics.


• Source and manage local vendors and service providers while ensuring contracts, agreements, and operational arrangements align with applicable local requirements.


• Oversee office and facilities needs as well as internal tools administration, including access management, licenses, subscriptions, and equipment.


• Maintain and improve operational systems and documentation, including trackers, checklists, logs, vendor agreements, and program files, to increase efficiency and scalability.


• Identify operational challenges, coordinate with the appropriate internal teams or advisors to resolve them, and contribute to continuous process improvements as local operations mature.


• Serve as a coordination point between candidates, new hires, consultants, partners, vendors, and cross-functional teams while handling confidential and sensitive information with appropriate discretion.


• Take on additional operational and administrative responsibilities as priorities evolve and contribute wherever needed to support effective program operations.

Requirements:

• Bachelor's degree, diploma, or equivalent professional experience, ideally in business administration, human resources, operations, or a related field.


• Proven experience in operations, HR-adjacent, administrative, coordination, or similar roles involving multiple stakeholders and competing priorities.


• Good working knowledge of administrative and operational practices in India, including familiarity with local vendor management, travel arrangements, contracts, visas or permits, and relevant regulatory or compliance considerations.


• Excellent organizational and time-management skills, with the ability to manage multiple tasks, deadlines, stakeholders, and operational details simultaneously without losing focus.


• A proactive, self-directed approach with the ability to shift priorities quickly, take initiative, solve problems independently, and operate effectively without extensive supervision.


• Strong written and verbal communication skills, with the confidence to coordinate professionally with candidates, employees, hiring managers, vendors, partners, and external service providers.


• Comfortable working with HR, operations, project management, scheduling, applicant tracking, and travel tools; familiarity with HRIS platforms such as BambooHR or similar systems is an advantage.


• Adaptable and resilient, with a willingness to take a hands-on approach across operational, administrative, logistical, and coordination activities in a fast-paced and evolving environment.


• Demonstrated ability to manage confidential HR, vendor, and program information with professionalism, sound judgment, and discretion.


• Proven ability to identify process improvements, streamline workflows, and create scalable operational systems such as trackers, checklists, documentation, and standardized processes.

Benefits:

• Full-time position with a fully remote working arrangement in India.


• Competitive salary commensurate with skills, experience, and the local labor market in India.


• Flexible working arrangements designed to support employee wellbeing.


• Opportunity to work across recruitment, HR operations, travel, events, vendor management, facilities, and administrative functions.


• High level of ownership and hands-on responsibility within a rapidly scaling international environment.


• Opportunity to develop and implement operational systems, improve processes, and contribute to the evolution of local operations.


• Role level flexibility, with the position offered at either Operations Associate or Senior Operations Associate level depending on experience, seniority, and previous scope of responsibilities.