Operation Associate

Educational Initiatives; Delhi; On-site; INR 600,000 - 800,000; Full time

Job summary

Educational Initiatives in Delhi is seeking a capable program coordinator to plan and execute the thinking assessments across a group of schools. You will manage dispatch, coordinate with internal teams, partners, clients and logistics to ensure timely delivery and strong school relationships.

You will prepare reports, dashboards and data analyses; continuously seek process improvements; and act as the face of the organization to schools, delivering exceptional support to boost student learning

Qualifications

• Data cleaning, sorting, manipulation and analysis required.
• Strong business communication skills (written and verbal).
• Experience in crisis management and negotiations would be beneficial.
• Professional ethics and solid work management practices are essential.

Responsibilities

• Plan and coordinate the complete execution of the thinking assessments' program for a group of schools.
• Manage and improve the assessments dispatch and delivery to the assigned schools, in coordination with internal teams/partners, clients and external logistics partners.
• Maintain robust, proactive, and professional communication with the schools and concerned POCs and teachers.
• Prepare, work on and improve all forms of reports, performance analyses and inputs, dashboards and data necessary for the schools.
• Observe, reflect, and improve efficiency of work in all aspects, individually as well as for the team, through constant upskilling and improvement.
• Be the face of the organization for the school on daily basis and contribute to the retention of the schools by providing best possible support and experience.

Skills

Data Cleaning/Sorting/Manipulation/分析

Business communication

Crisis management

Professional ethics & work management

Job description

1. 1. Plan and coordinate the complete execution of the thinking assessments' program for a group of schools.
2. 2. Manage and improve the assessments dispatch and delivery to the assigned schools, in coordination with the a.Internal team/partners, b. clients and c.external logistics partners.
3. 3. Maintain a robust, proactive, and professional communication with the schools and concerned POCs and teachers.
4. 4. Prepare, work ( and improve) on all forms of reports, performance analysis and inputs, dashboards and data necessary for the schools.
5. 5. Observe, reflect, and improve the efficiency of work in all aspects, individually as well as for the team, through constant upskilling and improvement.
6. 6. Be the face of the organization for the school on daily basis and contributing to the retention of the schools by providing best possible support and experience.

Requirements

1. 1. Very Strong understanding and direct experience of client communication
2. 2. Strong listening skills and ability to understand and comprehend the situation, with patience.
3. 3. Proficiency in Science and Mathematics, English will be an added advantage.
4. 4. Exceptional organizational skills required - both in terms of planning and execution.
5. 5. A dynamic personality with proactive collaboration and also empathy towards the colleagues.
6. 6. A minimum of 2 years of proper work experience in a similar field or position.
7. 7. A progressive mind-set who understands long term vision and problem solving.
8. 8. Candidates with genuine interest in education sector and students learning are preferable.

Required Skills:

• Data Cleaning/sorting/manipulation/Analysis
• Strong Business communication – Written and Vocal
• Crisis management and negotiations
• Professional Ethics and work Management

Please note that this job opening is with Open Door, which was acquired by Ei.