Operation Executive

Kaabil; Sector 10; On-site; INR 300,000 - 400,000; Full time

Job summary

Kaabil in Noida is seeking a detail-oriented Delivery Executive to support scholarship and education-support programs. The role involves managing daily operations, coordinating teams, and maintaining high-quality delivery standards.

The ideal candidate will have strong organizational skills and a commitment to student and stakeholder satisfaction. A graduate degree and 1-3 years of experience in operations or project management are preferred.

Qualifications

• 1 to 3 years of experience in operations, project coordination, customer support, program delivery, or related functions.
• Preference for candidates with exposure to project management, operations, education, CSR, or NGO sectors.

Responsibilities

• Support the execution of scholarship and CSR projects as per defined timelines and deliverables.
• Monitor project activities and ensure smooth day-to-day operations.
• Generate and maintain operational MIS reports.
• Share process improvement suggestions to enhance efficiency and quality.

Skills

Operations Management

Project Coordination

Process Compliance

Data Analysis & Reporting

MS Excel & Google Sheets

Stakeholder Coordination

Documentation Management

Problem Solving

Time Management

Communication Skills

Attention to Detail

Education

Graduate degree in any discipline

Job description

Delivery Executive – Operations

Location - Noida

Experience - 1 to 3 Years

Position Type - Full Time

Job Overview

We are looking for a detail-oriented and proactive Delivery Executive to support the successful implementation and execution of scholarship and education-support programs. The role involves managing day-to-day operational activities, coordinating with internal teams, monitoring project milestones, ensuring process compliance, and maintaining high-quality delivery standards.

The ideal candidate should possess strong organizational skills, the ability to manage multiple tasks simultaneously, and a commitment to delivering an exceptional experience to students, partners, and stakeholders.

Key Responsibilities

Project Operations & Execution

• Support the execution of scholarship and CSR projects as per defined timelines and deliverables.
• Monitor project activities and ensure smooth day-to-day operations.
• Track application processing, document verification, interviews, selection, onboarding, and disbursement activities.
• Maintain project trackers, dashboards, and operational reports.

Quality & Compliance

• Identify operational gaps and *escalate* issues for timely resolution.
• Ensure accurate documentation and maintenance of project records.
• Support compliance with internal and partner requirements.

Coordination & Stakeholder Support

• Coordinate with Project Managers, Verification Teams, Technology, Data Science, Finance, and Support teams for project execution.
• Assist in responding to operational queries from scholars and stakeholders.
• Support partner reporting requirements by compiling project data and insights.

Data Management & Reporting

• Generate and maintain operational MIS reports.
• Monitor project KPIs and highlight risks, delays, or bottlenecks.
• Ensure data accuracy across internal systems and trackers.
• Assist in preparing project status updates and review reports.

Continuous Improvement

• Share process improvement suggestions to enhance efficiency and quality.
• Support implementation of new tools, automation initiatives, and operational processes.
• Participate in training and knowledge-sharing initiatives.

Qualifications

Education

• Graduate degree in any discipline.
• Preference for candidates with exposure to project management, operations, education, CSR, or NGO sectors.

Experience

• 1 to 3 years of experience in operations, project coordination, customer support, program delivery, or related functions.

Required Skills

• Operations Management
• Project Coordination
• Process Compliance
• Data Analysis & Reporting
• MS Excel & Google Sheets
• Stakeholder Coordination
• Documentation Management
• Problem Solving
• Time Management
• Communication Skills
• Attention to Detail

Desired Attributes

• Strong ownership and accountability.
• Ability to work in a fast‑paced environment.
• Excellent organizational and multitasking abilities.
• Analytical mindset with attention to accuracy.
• Team player with strong interpersonal skills.
• Passion for education, social impact, and student success.

Key Performance Indicators (KPIs)

• Timely completion of assigned project activities.
• Adherence to project SLAs and timelines.
• Accuracy and quality of operational deliverables.
• Audit compliance score.
• Data accuracy and reporting quality.
• Resolution of operational issues within defined timelines.
• Contribution to process improvements and operational efficiency.