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Guideline Inc; Mumbai; On-site; INR 350,000 - 420,000; Full time

Job summary

Guideline Inc in Mumbai is hiring for a pure voice-based Customer Service Executive role in the healthcare domain, located in Ghansoli, Navi Mumbai. The position requires graduates with at least 2 years of experience and excellent verbal communication skills.

Candidates with B2 level English are preferred, and readiness for 24/7 shifts with two rotational offs is essential. The role focuses on pure customer service processes with competitive in-market compensation.

Qualifications

• Graduates only
• Minimum 2 years of experience
• Excellent verbal communication skills
• Candidates with B2 English preferred
• Willingness for 24/7 shifts with 2 rotational offs

Responsibilities

• Pure voice-based customer service delivery in healthcare domain
• Handle customer inquiries and provide resolutions over the phone

Skills

Verbal communication

English proficiency

Education

Graduate

Job description

Hiring Now: Customer Service Executive – Voice

Ghansoli, Navi Mumbai

We are hiring for a pure voice-based customer service role in the healthcare domain.

Requirements:

• Graduates only
• Minimum 2 years of experience (mandatory)
• Excellent verbal communication skills
• B2 High candidates preferred
• Comfortable with 24/7 shifts and 2 rotational offs

Salary: Up to ₹34,500 in-hand

Role Highlights:

• Pure customer service process
• Best-in-industry compensation

Interview Process: HR → Hallo AI → Ops