Opening For Service Desk

Tekskills Inc.; Bengaluru; Sur place; INR 350 000 - 550 000; Plein temps

Résumé du poste

Tekskills Inc. is seeking an IT Service Desk Executive to join the team in Bengaluru. The role focuses on incident handling, communication with users, and service desk operations using ServiceNow and ticketing tools. The candidate should have exposure to incident management and ITIL-inspired processes.

Experience of 1.5+ years in related IT service desk roles will be advantageous, with a strong emphasis on customer service and efficient ticket resolution in a fast-paced environment.

Qualifications

• 4 years of experience in IT service desk or similar role.

Connaissances

Incident Management

Communication

IT IS_Service Desk

Service Desk Management

Outils

ServiceNow

Ticketing Tool

Description du poste

Skills: Incident Management~Communication~IT IS_Service Desk~Service Desk Management
Experience Required: 4

Skills highlighted with ‘‘ are preferred keyskills

• Company Description:Tekskills is a leading IT company which offers cost effective and quality software solutions and consultancy services. Our service portfolio includes on site project management, IT Infra services, onsite consultancy, Off-shore IT & ITES services, product and application development. Tekskills is an ISO: 9001 certified company and CMM Level 3 certified company.

Tekskills headquarters in New Jersey along with the state of the art off-shore development center in Hyderabad, India. Having around 400+ consultants across US working with our premier partners like EMC2 Data domain and Cisco globally, our clientele includes some of the fortune 500 companies

IT Service Desk Executives Service Now, Ticketing Tool Pune 1.5+ Yrs

White Horse Tech HYD