IT Service Desk

Tekskills Inc.; Hyderabad; On-site; INR 300,000 - 800,000; Full time

Job summary

Tekskills is seeking IT Service Desk professionals to join our Hyderabad team. The role involves incident management, clear communication, and service desk operations using standard ticketing tools. Candidates with 2–6 years of experience in IT service desk environments are preferred.

Location includes Hyderabad, Visakhapatnam, and Chennai with a salary range aligning to 3–8 LPA per annum. Opportunity to contribute to a growing IT infra services portfolio with onsite responsibilities.

Qualifications

• Experience in IT Service Desk or incident management is preferred.
• Strong communication skills essential.
• Exposure to ServiceNow or similar ticketing tools is advantageous.

Responsibilities

• Incident Management
• Communication
• IT IS_ Service Desk
• Service Desk Management

Education

Any Graduate

Job description

Role & responsibilities

• Incident Management


• Communication


• IT IS_ Service Desk


• Service Desk Management

Experience Required: 4

Role Category: IT Infrastructure Services

Education

UG: Any Graduate

Key Skills

Skills highlighted with ‘‘ are preferred keyskills

• Company Description:Tekskills is a leading IT company which offers cost effective and quality software solutions and consultancy services. Our service portfolio includes on site project management, IT Infra services, onsite consultancy, Off-shore IT & ITES services, product and application development. Tekskills is an ISO: 9001 certified company and CMM Level 3 certified company.

Tekskills headquarters in New Jersey along with the state of the art off-shore development center in Hyderabad, India. Having around 400+ consultants across US working with our premier partners like EMC2 Data domain and Cisco globally, our clientele includes some of the fortune 500 companies

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