Opening For MNC Production and Support Engineer Kolkata, Pune, Mumbai

Staffing Services; Pune District; Vor Ort; INR 350.000 - 700.000; Vollzeit

Zusammenfassung

Staffing Services in Pune is seeking an IT Operations professional to monitor batch processes, manage incidents, and handle service requests in a 24x7 rotating shift. The role requires strong Unix/SQL skills, scripting ability, and clear communication.

Familiarity with ServiceNow and batch schedulers is highly valued. Ideal candidates will bring experience in production support, ITIL practices, and the ability to coordinate with diverse stakeholders across multiple shifts.

Qualifikationen

• Must-have Unix, SQL, Database, Shell script, and strong communication.
• Good-to-have Production support and ITIL skills, ServiceNow, Stonebranch.

Aufgaben

• Batch Monitoring using Schedulers such as Stonebranch, Zeek.
• Incident management using ServiceNow tool.
• Service Request Management.
• Communication with stakeholders.
• Rotational 24x7 shift including night shift and holidays.

Kenntnisse

Unix

SQL

Database

Shell script

Communication Skill

Tools

Stonebranch

Zeek

ServiceNow

Jobbeschreibung

Role & responsibilities

• Batch Monitoring using Schedulers such as Stonebranch, Zeek
• Incident management using Servicenow tool
• Service Request Management
• Communication with stakeholders
• Rotational 24x7 shift including night shift and holidays

Preferred candidate profile

Must-Have - Unix, SQL, Database, Shell script, Communication Skill

Good-to-Have - Production support and ITIL skills, ServiceNow, Stonebranch