Opening For MNC Production and Support Engineer Kolkata, Pune, Mumbai

Staffing Services; Mumbai; Sur place; INR 600 000 - 900 000; Plein temps

Résumé du poste

Staffing Services is seeking a production support professional in Mumbai to monitor batch jobs and handle incidents. You will manage service requests, communicate with stakeholders, and participate in a rotating 24x7 schedule including nights and holidays.

The candidate should possess Unix, SQL, database, shell scripting, and strong communication skills. Experience with ServiceNow, Stonebranch, and ITIL is a plus.

Qualifications

• Must-have Unix, SQL, database, shell scripting, and strong communication.
• Good-to-have ITIL, ServiceNow, Stonebranch experience.

Responsabilités

• Batch monitoring using schedulers like Stonebranch and Zeek.
• Incident management with ServiceNow.
• Service request management.
• Communication with stakeholders.
• Rotational 24x7 shift including night shift and holidays.

Connaissances

Unix

SQL

Database

Shell script

Communication Skill

Outils

ServiceNow

Stonebranch

Description du poste

Role & responsibilities

• Batch Monitoring using Schedulers such as Stonebranch, Zeek
• Incident management using Servicenow tool
• Service Request Management
• Communication with stakeholders
• Rotational 24x7 shift including night shift and holidays

Preferred candidate profile

Must-Have - Unix, SQL, Database, Shell script, Communication Skill

Good-to-Have - Production support and ITIL skills, ServiceNow, Stonebranch