Opening For MNC Production and Support Engineer Kolkata, Pune, Mumbai

Staffing Services; Kolkata District; On-site; INR 350,000 - 550,000; Full time

Job summary

Staffing Services in Kolkata invites applications for an IT operations role focusing on batch monitoring, incident handling, and service requests. You will work with tools like Stonebranch, Zeek, and ServiceNow, coordinating with stakeholders and rotating through night and holiday shifts.

The ideal candidate has Unix, SQL, and shell scripting skills, along with strong communication. ITIL awareness and production support exposure are beneficial for success in this role.

Qualifications

• Must-have Unix, SQL, database, shell scripting, and strong communication.
• Good-to-have Production support, ITIL, ServiceNow, and Stonebranch experience.

Responsibilities

• Batch monitoring using schedulers such as Stonebranch and Zeek.
• Incident management using ServiceNow tool.
• Service request management.
• Communication with stakeholders.
• Rotational 24x7 shift including night shift and holidays.

Skills

Unix

SQL

Database

Shell script

Communication

Tools

ServiceNow

Stonebranch

Job description

Role & responsibilities

• Batch Monitoring using Schedulers such as Stonebranch, Zeek
• Incident management using Servicenow tool
• Service Request Management
• Communication with stakeholders
• Rotational 24x7 shift including night shift and holidays

Preferred candidate profile

Must-Have - Unix, SQL, Database, Shell script, Communication Skill

Good-to-Have - Production support and ITIL skills, ServiceNow, Stonebranch