Customer service executive - International Voice Process

Global Services; Navi Mumbai; On-site; INR 201,000 - 335,000; Full time

Benefits offered by this job

Joining bonus

Incentives

Travel allowance

Job summary

Global Services in Navi Mumbai/Thane is seeking a Customer Service Executive for International Voice Process. The role involves handling inbound and outbound calls with international clients, understanding their needs, and driving sales to meet monthly targets.

The ideal candidate has at least 6 months in International BPO, excellent English communication, and a graduation credential. Immediate joiners are preferred, with a view to joining a global brand and advancing in international sales and

Qualifications

• Minimum 6 months of International BPO experience (mandatory).
• Excellent communication skills in English.
• Graduate qualification required.
• Immediate joiners preferred.

Responsibilities

• Handle inbound and outbound voice sales services
• Engage with international customers to understand business needs and recommend solutions
• Achieve monthly sales targets and deliver highquality customer experience
• Maintain accurate records of customer interactions and transactions
• Collaborate with team members to drive performance and meet business goals

Skills

Excellent English

Education

Graduate

Job description

Job Title:Customer service executive - International Voice Process

Location:

Navi Mumbai / Thane

Salary Benefits

• Salary: upto 30,000 per month
• Joining Bonus: 0-25k (Vary process to Process)
• Performance Incentive: 2,750
• Travel Allowance: 3,500 (1,250 one side)

Eligibility Criteria

• Minimum 6 months of International BPO experience (mandatory)
• Excellent communication skills in English
• Graduate qualification required
• Immediate joiners preferred

Job Responsibilities

• Handle inbound and outbound voice sales services
• Engage with international customers to understand business needs and recommend solutions
• Achieve monthly sales targets and deliver highquality customer experience
• Maintain accurate records of customer interactions and transactions
• Collaborate with team members to drive performance and meet business goals

Why Join Us

• Attractive joining bonus and incentives
• Opportunity to work with a global brand
• Professional growth in international sales and customer engagement
• Supportive work environment with career advancement opportunities