Customer service executive - International Voice Process

Global Services; Thane; On-site; INR 305,000 - 365,000; Full time

Benefits offered by this job

Joining bonus

Incentives

Global brand

Career growth opportunities

Job summary

Global Services in Navi Mumbai/Thane is seeking a Customer Service Executive for an international voice process. You will handle inbound and outbound calls, engage with international customers to understand needs, and strive to meet monthly targets while delivering high-quality service.

The role requires 6 months of International BPO experience, a graduate degree, and excellent English communication. Immediate joiners are preferred.

Qualifications

• Minimum 6 months of International BPO experience (mandatory).
• Graduate qualification required.
• Excellent communication skills in English.

Responsibilities

• Handle inbound and outbound voice sales services
• Engage with international customers to understand business needs and recommend solutions
• Achieve monthly sales targets and deliver highquality customer experience
• Maintain accurate records of customer interactions and transactions
• Collaborate with team members to drive performance and meet business goals

Skills

Communication

English

Education

Graduate

Job description

Job Title:Customer service executive - International Voice Process

Location:

Navi Mumbai / Thane

Salary Benefits

• Salary: upto 30,000 per month
• Joining Bonus: 0-25k (Vary process to Process)
• Performance Incentive: 2,750
• Travel Allowance: 3,500 (1,250 one side)

Eligibility Criteria

• Minimum 6 months of International BPO experience (mandatory)
• Excellent communication skills in English
• Graduate qualification required
• Immediate joiners preferred

Job Responsibilities

• Handle inbound and outbound voice sales services
• Engage with international customers to understand business needs and recommend solutions
• Achieve monthly sales targets and deliver highquality customer experience
• Maintain accurate records of customer interactions and transactions
• Collaborate with team members to drive performance and meet business goals

Why Join Us

• Attractive joining bonus and incentives
• Opportunity to work with a global brand
• Professional growth in international sales and customer engagement
• Supportive work environment with career advancement opportunities