OPD Sales

Medanta; Gurugram District; On-site; INR 350,000 - 550,000; Full time

Job summary

Medanta invites a motivated professional to join the Homecare team as a Sales Executive, engaging with OPD patients and their families to understand post-hospitalization needs and to pitch Homecare services like nursing, physiotherapy, medical equipment, diagnostics, and remote monitoring.

Collaborating with doctors and nursing staff, you will tailor solutions, educate on benefits and costs, and drive enrollments and revenue while maintaining detailed records and building referrals within the

Qualifications

• Excellent communication and empathy to engage patients.
• Ability to convert patient interactions into enrollments.
• Experience in healthcare customer-facing roles preferred.
• Team player with target-driven mindset.

Responsibilities

• Interact with OPD patients to explain Homecare services.
• Understand patients’ medical conditions and suggest Homecare solutions with doctors staff.
• Educate patients on benefits, processes and costs.
• Coordinate with Homecare operations for onboarding.
• Maintain records of interactions, leads and conversions.
• Generate leads from hospital ecosystem (OPD, pharmacy, labs, etc.).
• Achieve targets for enrollments and revenue.
• Build relationships with doctors, nursing staff and internal teams.

Skills

Communication skills

Empathy

Enrollment/sales oriented

Relationship building

Job description

Role Summary

The role involves engaging with patients visiting Medantas OPD (Outpatient Department) and their families to understand their post-hospitalization or at-home healthcare needs, and to pitch suitable Homecare services such as nursing, physiotherapy, medical equipment, diagnostics, and remote monitoring. The position requires strong communication skills, empathy, and the ability to convert patient interactions into service enrollments.

Responsibilities

• Interact with OPD patients and their attendants to explain the range of Medanta Homecare services.
• Understand patients’ medical conditions and recommend relevant homecare solutions in consultation with doctors or nursing staff.
• Educate patients on the benefits, process, and cost of homecare services.
• Coordinate with the Homecare operations team to ensure smooth onboarding of patients.
• Maintain daily records of patient interactions, leads, and conversions.
• Support in generating leads from within the hospital ecosystem (OPD, pharmacy, labs, etc.).
• Achieve assigned targets for service enrollments and revenue.
• Build positive relationships with doctors, nursing staff, and internal teams to enhance referrals.