OPD Head

Drlogy; Raipur; On-site; INR 600,000 - 1,200,000; Full time

Job summary

ILS Hospitals in Raipur is seeking an OPD Head to oversee the complete outpatient department operations and drive patient flow efficiency.

You will coordinate doctor schedules, manage admissions and registrations, and ensure compliance with infection control and quality standards. A bachelor's degree is required, with a master's in hospital administration preferred; 1-3 years' experience is expected. Full-time, on-site role in Raipur.

Qualifications

• 1-3 years of experience in OPD operations management or hospital administration.
• Bachelor's degree required; master's in hospital administration preferred.
• Gender-neutral hiring; all genders considered.

Responsibilities

• Oversee day-to-day operations of the outpatient department.
• Coordinate OPD schedules, consultant availability, and patient appointments.
• Monitor patient registration and overall patient flow within the OPD.
• Ensure coordination between OPD, diagnostics, pharmacy, billing, and other departments.
• Monitor waiting times and implement measures to improve patient movement.
• Supervise OPD nursing, reception, and support staff and ensure staffing coverage.
• Prepare and review OPD performance reports and MIS; ensure records are properly maintained.

Skills

OPD Operations Management

Appointment Scheduling

Education

Bachelor's degree

Masters degree in Hospital Administration

Job description

Free to Apply Verified Employer Secure & Private No Hidden Charges

Job Requirements

Experience

1 - 3 Years Experience

Education

• Bachelors
• Masters degree in Hospital Administration

All Gender

Vacancy

1

Last Date to Apply

19, February 2027

Job Role

Work Location

Raipur

Work Mode

Work From Office

Department

OPD (Out-Patient Department)

Employment type

• Full time

Key Skills

OPD Operations Management

Appointment Scheduling

Preference Languages

Any Language

Job Story

Job Description

The OPD Head will be responsible for managing overall OPD operations, coordinating doctors and support teams, monitoring patient experience, reducing waiting times, and ensuring adherence to hospital policies and quality standards.

• Oversee day-to-day operations of the outpatient department.
• Coordinate OPD schedules, consultant availability, and patient appointments.
• Monitor patient registration and overall patient flow.
• Ensure efficient coordination between OPD, diagnostic, pharmacy, billing, and other departments.
• Monitor waiting times and implement measures to improve patient movement.
• Supervise OPD nursing, reception, and support staff.
• Ensure adequate staffing and appropriate duty allocation.
• Address patient and attendant concerns and resolve service-related issues.
• Monitor quality and efficiency of OPD services.
• Ensure proper documentation and maintenance of OPD records.
• Coordinate with consultants regarding schedules and operational requirements.
• Monitor availability of medicines, supplies, equipment, and other resources.
• Ensure compliance with infection control and patient safety protocols.
• Monitor patient feedback and satisfaction levels.
• Prepare and review OPD performance reports and MIS.
• Support implementation of hospital SOPs and quality initiatives.
• Participate in audits and accreditation-related activities.
• Conduct staff meetings, training, and performance reviews.
• Identify operational gaps and implement corrective measures.
• Perform additional responsibilities assigned by hospital management.

ILS Hospitals is one of Eastern India's leading multi-speciality healthcare networks, providing comprehensive secondary and tertiary healthcare services across multiple locations. Operated by GPT Healthcare Limited, the healthcare arm of the GPT Group, ILS Hospitals is committed to delivering quality, affordable, and patient-centered medical care through advanced technology and clinical excellence.

With a strong presence in Kolkata, Howrah, Agartala, and Raipur, ILS Hospitals serves thousands of patients annually through its network of modern healthcare facilities and experienced medical professionals.

Our Story

The journey of ILS Hospitals began in 2000 as a specialty clinic for laparoscopic surgery in Salt Lake, Kolkata under the leadership of Dr. Om Tantia. Over the years, the organization expanded into a leading hospital network, establishing state-of-the-art multi-speciality hospitals across Eastern India.

Today, ILS Hospitals operates a growing network of hospitals with hundreds of beds, providing advanced healthcare services across numerous specialties and super-specialties while maintaining its commitment to affordable and ethical healthcare.

Our Mission

To provide high-quality healthcare solutions to patients through dedicated medical professionals, compassionate care, and continuous improvement while creating value for all stakeholders.

Key mission priorities include:

• Delivering quality and affordable healthcare
• Ensuring patient safety and satisfaction
• Promoting ethical medical practices
• Providing advanced medical treatment and diagnostics
• Supporting continuous innovation and clinical excellence

Our Vision

To develop healthcare infrastructure that provides quality medical services to all at an affordable price.

Our Services / What We Offer

ILS Hospitals offers comprehensive healthcare services across more than 35 specialties and super-specialties.

Medical Specialties

• Cardiology
• Nephrology
• Internal Medicine
• Orthopedics & Joint Replacement
• Obstetrics & Gynaecology
• General & Laparoscopic Surgery
• ENT
• Haematology

Critical & Advanced Care

• Critical Care Services
• Bariatric & Metabolic Surgery
• Interventional Cardiology
• Renal Transplant Services
• Advanced Surgical Care
• Intensive Care Units
• Laboratory Services
• Pharmacy Services
• Preventive Health Check-ups
• Rehabilitation and Follow-up Care

Why Choose Us

• More than two decades of healthcare excellence
• Leading multi-speciality hospital network in Eastern India
• Experienced team of specialists and surgeons
• Advanced medical technology and infrastructure
• Comprehensive secondary and tertiary care services
• Patient-centric and ethical healthcare approach
• Affordable and accessible treatment options
• NABH-recognized quality standards
• Strong focus on clinical outcomes and patient safety
• Commitment to compassionate care

Our Team

ILS Hospitals is led by renowned healthcare professionals and supported by a multidisciplinary team of doctors, surgeons, nurses, technicians, and healthcare specialists. The organization is guided by Dr. Om Tantia, an accomplished laparoscopic, bariatric, and metabolic surgeon with decades of experience in healthcare leadership and surgical excellence.

The hospital's healthcare professionals work collaboratively to provide personalized treatment and comprehensive patient care across all specialties.

Infrastructure & Technology

ILS Hospitals operates modern healthcare facilities equipped with advanced medical technologies and patient-centric infrastructure. The hospital network includes multi-speciality hospitals located in Salt Lake, Dumdum, Howrah, Agartala, and Raipur.

Key infrastructure highlights include:

• Multi-speciality Hospitals
• Advanced Operation Theatres
• Intensive Care Units (ICUs)
• Renal Transplant Facilities
• Bariatric Surgery Centers
• Pharmacy and Laboratory Services

Our Core Values

• Compassion
• Respect
• Service

Our Commitment

At ILS Hospitals, patients remain at the center of everything we do. We are committed to delivering safe, ethical, and evidence-based healthcare through experienced professionals, advanced medical technology, and compassionate care.

By continuously investing in innovation, infrastructure, and clinical excellence, we strive to improve patient outcomes and make quality healthcare accessible to communities across India.