Onboarding & Capacity Building Trainer (eHRMS 2.0)

Karmayogi Bharat; New Delhi; On-site; INR 600,000 - 900,000; Full time

Job summary

Karmayogi Bharat seeks an experienced Onboarding & Capacity Building Trainer to oversee training and onboarding for the eHRMS 2.0 platform. The role focuses on building skills and knowledge of government staff and stakeholders through structured programs and ongoing user support.

The ideal candidate will have a background in Training & Development, Capacity Building, and IT/eGovernance changes, with strong communication and presentation skills for diverse government audiences.

Qualifications

• Minimum 3+ years of experience in Training & Development / Capacity Building.
• At least 1 year of experience in implementing large-scale IT or eGovernance projects, preferably with training.
• Experience with HR processes, practices and compliance.

Responsibilities

• Training Development: identify training and capacity-building requirements across ministries/departments and design comprehensive programs.
• Training Delivery & Onboarding: conduct engaging in-person and online trainings, onboard departments and stakeholders to the eHRMS 2.0 platform.
• User Support: provide post-training guidance, address queries and gather feedback for continuous improvement.
• Monitoring & Evaluation: assess training effectiveness, track completion and participation.
• Stakeholder Collaboration: work with IT, HR, government departments to align initiatives and drive adoption.
• Documentation & Reporting: maintain training records, prepare progress reports, update materials for system changes.

Skills

Training & Development

Capacity Building

Trainer / Facilitator

Learning & Development

Technical & Digital Knowledge

HR & Business Acumen

eGovernance / IT Implementation

Stakeholder Management

Change Management

Leadership & Communication

Presentation & Training Delivery

Problem-Solving & Adaptability

Organizational & Documentation Skills

Education

Bachelor's or Master's degree in IT / Engineering / HR / Education / Public Administration / Law

Job description

Job Purpose

We are looking for an experienced Onboarding & Capacity Building Trainer to oversee training and onboarding requirements for Karmayogi Bharat eHRMS 2.0. The role will focus on building the skills and knowledge of employees, government departments, and other stakeholders through structured training programs, workshops, onboarding initiatives, and continuous user support.

The ideal candidate should have experience in Training & Development, Capacity Building, IT/eGovernance implementation, stakeholder management, and change management, along with strong communication and presentation skills.

Key Responsibilities

Training Development

• Identify Ministry/Department/Office (MDO)-wise training and capacity-building requirements.
• Develop action plans aligned with the capacity-building roadmap and training strategy.
• Design comprehensive training programs for users ranging from beginners to advanced levels.
• Develop training materials including user manuals, presentations, SOPs, guidelines, and e-learning modules.
• Prepare training tools and systematic operating procedures for software-based activities.

Training Delivery & Onboarding

• Conduct engaging in-person and online training sessions, workshops, webinars, and onboarding programs.
• Use appropriate instructional techniques to accommodate different learning styles.
• Conduct requirement-gathering sessions and translate requirements into effective training solutions.
• Support onboarding of departments and stakeholders onto the eHRMS 2.0 platform.
• Manage promotional activities for departmental portals and mobile applications.
• Support publication activities and other assignments as required.

User Support

• Provide post-training support and guidance to users.
• Address user queries and assist with basic troubleshooting.
• Conduct user feedback sessions to identify areas for improvement.
• Continuously enhance training content based on user feedback and system updates.

Monitoring & Evaluation

• Evaluate the effectiveness of training programs through assessments, feedback, and participation data.
• Track training completion, attendance, and capacity-building targets.
• Modify training approaches based on participant feedback and evolving business requirements.

Stakeholder Collaboration

• Work closely with IT, HR, government departments, and other stakeholders to align training initiatives with organizational objectives.
• Partner with senior officers and stakeholders to facilitate effective adoption and change.
• Identify training priorities and recommend solutions that improve governmental processes.

Documentation & Reporting

• Maintain accurate records of training sessions, participant attendance, feedback, and evaluations.
• Prepare training reports and progress updates.
• Regularly update training materials to reflect eHRMS 2.0 system changes, new features, and requirements.

Experience Requirements

• Minimum 3+ years of experience in Training & Development / Capacity Building.
• At least 1 year of experience in implementing large-scale IT or eGovernance projects, preferably with a focus on training.
• Experience in business process re-engineering or process improvement will be an added advantage.
• Experience working with senior government officers, stakeholders, or large institutional teams.
• Strong understanding of HR processes, practices, and compliance requirements.
• Experience with eHRMS 2.0 or similar HRMS/eGovernance platforms will be preferred.

Educational Qualification

Essential: Bachelor's or Master's degree in any of the following or related fields:

• Information Technology
• Engineering
• Human Resources
• Education
• Public Administration
• Law

Required Skills & Competencies

• Training & Development
• Capacity Building
• Trainer / Facilitator
• Learning & Development
• Technical & Digital Knowledge
• HR & Business Acumen
• eGovernance / IT Implementation
• Stakeholder Management
• Change Management
• Leadership & Communication
• Presentation & Training Delivery
• Problem-Solving & Adaptability
• Organizational & Documentation Skills

Ideal Candidate Profile

The ideal candidate should be a confident trainer and facilitator who can work with diverse stakeholders, including senior government officials and end users. The candidate should be comfortable working in technology-driven environments and capable of translating complex system processes into simple, practical training for different user groups.