OCM Consultant- Transformation Consulting

Cognizant; Chennai District; On-site; INR 1,200,000 - 2,400,000; Full time

Job summary

Cognizant is seeking an OCM Consultant to collaborate with Change Management Lead, Project Leads and Sponsors to define scope and drive change activities in ERP implementations and large-scale programs.

You will apply OCM frameworks, develop change strategies, document impacts, and ensure change activities are integrated into project plans with strong communication and training support across geographies.

Qualifications

• Bachelor’s degree is required; MBA or related advanced degree preferred.
• 4–7+ years of work experience at a Tier-1 consulting firm or corporate communications department.
• Experience implementing change management plans using multiple communication tools and techniques.

Responsibilities

• Collaborate with Change Management Lead, Project Leads and Project Sponsors to determine change management scope and effort
• Apply Organization Change Management (OCM) framework, methodology and tools to create a change strategy to support adoption of the changes
• Document all impacts of process or tool change to determine user support and resistance
• Work with the Change Management Lead and Project Leads to insure that change management activities are incorporated into overall project plan
• Support the design, development, delivery and management of all engagement activities, including communications
• Demonstrate experience in using multiple digital communication channels to engage stakeholders and impacted users across geographies
• Ensure high quality and timely execution of communication plans and strategies by on time design and development of quality communication collaterals – Mailers/ newsletters/ posters/ flyers etc.
• Support training efforts by managing the development and deployment of training materials using effective training channels
• Report project level status, metrics, issues and risks on an ongoing basis to the Executive Leadership

Skills

Change management principles

Interpersonal skills

Concept assimilation

Relationship building

Flexibility/adaptability

Communication skills

Education

Bachelor’s degree

MBA or related advanced degree

Job description

Grade – SA, M, SM

Role – OCM Consultant

Job Description

• Collaborate with Change Management Lead, Project Leads and Project Sponsors to determine change management scope and effort
• Apply Organization Change Management (OCM) framework, methodology and tools to create a change strategy to support adoption of the changes
• Document all impacts of process or tool change to determine user support and resistance
• Work with the Change Management Lead and Project Leads to insure that change management activities are incorporated into overall project plan
• Support the design, development, delivery and management of all engagement activities, including communications
• Demonstrate experience in using multiple digital communication channels to engage stakeholders and impacted users across geographies
• Ensure high quality and timely execution of communication plans and strategies by on time design and development of quality communication collaterals – Mailers/ newsletters/ posters/ flyers etc.
• Support training efforts by managing the development and deployment of training materials using effective training channels
• Report project level status, metrics, issues and risks on an ongoing basis to the Executive Leadership

Skills Required

• Experience and knowledge of change management principles, methodologies and tools
• Team player with strong interpersonal skills and ability to take a leadership role when necessary
• Ability to quickly assimilate and apply new concepts, business models, etc.
• Ability to establish and maintain strong relationships
• Flexible and adaptable; able to work in ambiguous situations
• Excellent business, communications and interpersonal skills

Experience:

• 4 – 7 or more years of work experience (depending on level) at a Tier-1 consulting firm or in a corporate communications department
• Bachelor’s degree required. MBA or advanced degree in related specialization area preferred
• Experience implementing change management plans utilizing multiple communication tools and techniques.

Preferred:

• Organization change management experience in 1 end-to-end ERP implementation