Change Management Project Manager (with Prosci, ACMP certification)

Crisil; Maharashtra; Hybrid; INR 1,200,000 - 2,100,000; Full time

Job summary

Crisil is seeking an OCM Project Manager in Pune (hybrid) to lead organizational change management activities across large transformation programs. You will partner with the Program OCM Lead, stakeholders, vendors, and leadership to ensure readiness and a smooth transition to business‑as‑usual.

Responsibilities include planning OCM activities, maintaining program plans, creating governance artifacts, and delivering executive-ready reporting.

Qualifications

• Bachelor’s or master’s in business, management, HR, communications or related field (or equivalent).
• PMP certification is mandatory; Change Management certification is a strong plus.
• 5–10 years of experience in project management, OCM, or large transformation programs.

Responsibilities

• Plan, coordinate, and deliver OCM activities across divisions within a large transformation program.
• Develop and manage division-level OCM project plans aligned with program milestones.
• Prepare and socialize OCM charters; manage RACI and governance artifacts.
• Own and update key OCM artifacts: Communications Plan, Training Tracker, and related documents.
• Prepare weekly OpCo and leadership materials and executive dashboards.
• Identify risks, dependencies, and issues; escalate with mitigation options.
• Coordinate with SMEs, vendors, and stakeholders; ensure timely communications and training.

Skills

Stakeholder management

Executive reporting

PMO governance

Communication

Education

Bachelor’s/Master’s degree in business/Management/HR/Communications

PMP certification

Change Management certification (Prosci/ACMP)

Job description

Location: Pune / Hybrid
Work Model: Shift‑based (flexibility required for global collaboration)
Employment Type: Full‑time (Crisil)

Role Summary

The OCM Project Manager is responsible for planning, coordinating, and delivering all Organizational Change Management (OCM) activities across one or more divisions within a large transformation program. This role partners closely with the Program OCM Lead, business stakeholders, vendors, and leadership to ensure effective change planning, stakeholder alignment, readiness, and successful transition to business-as-usual.

Key Responsibilities

OCM Project Planning & Execution

• Develop, maintain, and actively manage division‑level OCM project plans, ensuring alignment with overall program objectives, milestones, and timelines.
• Proactively update plans to reflect progress, risks, interdependencies, and changes in scope.
• Ensure all OCM activities are executed on time and in alignment with role‑based OCM strategies.
• Partner with the Program OCM Lead to support and deliver program‑level OCM activities and deliverables across all phases of the program.
• Provide consistent execution support for integrated, role‑based OCM plans across workstreams and divisions.

Governance & Frameworks

• Draft, maintain, and socialize OCM Charters to establish scope, objectives, and ways of working.
• Prepare and manage RACI frameworks to clearly define roles, responsibilities, and decision ownership across stakeholders and vendors.

Ownership of Core OCM Artifacts

Own, maintain, and continuously update critical OCM planning and tracking documents, including:

• Communications Plan
• Training Development & Delivery Tracker
• Ensure timely completion of all activities, proactively identifying risks or delays and escalating as needed.
• Manage and align business and vendor stakeholders, ensuring clarity on expectations, deliverables, and timelines.
• Coordinate with SMEs, content owners, and reviewers to meet communication and training deadlines.
• Oversee vendor resources, maintain accountability, and foster productive working relationships.
• Provide ad‑hoc support to other OCM leads as required.
• Plan, organize, and facilitate recurring OCM team meetings.
• Ensure key discussions, decisions, and actions are documented and prioritized for leadership review.

Executive Reporting & Communications

• Prepare and update weekly Operating Committee (OpCo) and leadership presentation materials.
• Develop executive‑ready slide decks highlighting OCM priorities, risks, progress, and key initiatives.
• Monitor OCM timelines and deliverables closely, working independently to resolve issues where possible.
• Proactively assess risks, anticipate obstacles, and define mitigation strategies.
• Escalate risks and issues clearly and timely with recommended options and impacts.
• Create and support OCM Hypercare plans for post‑go‑live stabilization.
• Ensure a smooth transition of ownership to the business, supporting adoption, readiness, and sustainment activities.

Required Qualifications & Experience

• Bachelor’s/master’s degree in business, Management, HR, Communications, or a related field (or equivalent experience).
• PMP certification – Mandatory, Change Management certification (e.g., Prosci, ACMP, or equivalent) – Strong plus
• 5-10 years of experience in Project Management, OCM, or large transformation programs.
• Demonstrated experience managing complex plans, dependencies, and governance artifacts (RAID, RACI, integrated plans).
• Strong stakeholder management skills across business, technology, and vendor teams.
• Proven ability to produce executive‑level reporting and presentations.
• Experience working in global or multi‑vendor environments
• Exposure to enterprise‑scale technology or business transformation programs
• Flexibility to work in shifts and support global stakeholders across time zones as required.
• Strong planning, organization, and attention to detail
• Excellent written and verbal communication skills
• Ability to work independently and manage multiple priorities
• Comfortable operating in ambiguity and fast‑paced environments