Non-Resident Relationship Manager (NR RM)

Jana Small Finance Bank; Kamrup Metropolitan, Bardhaman, Howrah; On-site; INR 450,000 - 700,000; Full time

Job summary

Jana Small Finance Bank is seeking a Non-Resident Relationship Manager to oversee NR client relationships and growth in the specified locations. The role focuses on onboarding NR customers, cross-selling banking products, and maintaining high-quality service.

The candidate should have a graduate degree and experience in retail/NRI banking, with strong communication and relationship-building skills to achieve revenue targets while ensuring compliance with KYC/AML policies.

Qualifications

• Graduate with knowledge of retail or NRI banking.
• Experience in Retail Banking, NRI Banking or Relationship Management.
• Strong communication, sales and relationship-building skills.

Responsibilities

• Acquire and manage NR (Non-Resident) customers.
• Build and maintain long-term relationships with NR clients.
• Promote NRE/NRO accounts, fixed deposits, remittances, wealth products, loans and insurance.
• Achieve business acquisition and revenue targets.
• Ensure high-quality customer service and timely issue resolution.
• Maintain compliance with KYC, AML, and bank policies.

Skills

Strong communication

Sales skills

Relationship-building

Education

Graduate

Job description

Job Title: Non-Resident Relationship Manager (NR RM)

Location: Experience: Howrah Maidan, Dispur, Burdwan

Employment Type: Full-time

Job Responsibilities:

• Acquire and manage Non-Resident Indian (NRI) customers.
• Build and maintain long-term relationships with NR clients.
• Promote banking products such as NRE/NRO accounts, fixed deposits, remittances, wealth products, loans, and insurance.
• Achieve business acquisition and revenue targets.
• Ensure high-quality customer service and timely issue resolution.
• Maintain compliance with KYC, AML, and bank policies.

Eligibility:

• Graduate.
• Experience in Retail Banking, NRI Banking, Wealth Management, or Relationship Management.
• Strong communication, sales, and relationship-building skills.