Network Support Engineer

Codians; Mumbai; On-site; INR 420,000 - 780,000; Full time

Job summary

Codians is seeking an experienced IT Support Engineer to provide end-to-end technical support for hardware, software, network, and IT infrastructure. The role involves maintaining desktops, laptops, printers, network devices, operating systems, antivirus solutions, and ensuring smooth day-to-day IT operations.

You will perform preventive and breakdown maintenance, monitor network connectivity, install and configure Windows OS, antivirus, drivers, and security patches, and resolve a wide range of

Qualifications

• 12th pass from a recognized board.
• Government-certified course in Computer Hardware Maintenance.
• CCNA certification from an authorized institute.
• Diploma or degree in Computer Science, IT, or related field.
• Minimum 4 years of relevant IT Support/Infrastructure experience.

Responsibilities

• Perform preventive and breakdown maintenance of computers, printers, scanners, and network devices.
• Monitor and troubleshoot network connectivity issues.
• Install, configure, and maintain Windows OS, application software, antivirus, drivers, and security patches.
• Resolve hardware, software, operating system, and virus-related issues.
• Install and configure printers and scanners on user machines.
• Provide technical support to end users and resolve daily IT incidents.
• Manage server/client OS updates, security patches, and antivirus updates.
• Maintain biometric attendance systems.
• Implement and maintain Information Security (InfoSec) policies.
• Conduct periodic preventive maintenance of IT assets.
• Maintain IT inventory and ensure system availability.

Skills

Desktop & Laptop Troubleshooting

Network Administration

Hardware Maintenance

Windows OS Installation & Support

Printer & Scanner Configuration

Antivirus Management

Patch Management

LAN/WAN Troubleshooting

IT Asset Management

Information Security Practices

Server Support

User Support & Helpdesk Operations

Education

12th Pass

Government-certified course in Computer Hardware Maintenance

CCNA Certification

Diploma/Degree in Computer Science, IT, or related field

Job description

About this role

We are looking for an experienced IT Support Engineer to provide end-to-end technical support for hardware, software, network, and IT infrastructure. The candidate will be responsible for maintaining desktops, laptops, printers, network devices, operating systems, antivirus solutions, and ensuring smooth day-to-day IT operations.

Key Responsibilities

• Perform preventive and breakdown maintenance of computers, printers, scanners, and network devices.
• Monitor and troubleshoot network connectivity issues.
• Install, configure, and maintain Windows OS, application software, antivirus, drivers, and security patches.
• Resolve hardware, software, operating system, and virus-related issues.
• Install and configure printers and scanners on user machines.
• Provide technical support to end users and resolve daily IT incidents.
• Manage server/client OS updates, security patches, and antivirus updates.
• Maintain biometric attendance systems.
• Implement and maintain Information Security (InfoSec) policies.
• Conduct periodic preventive maintenance of IT assets.
• Maintain IT inventory and ensure system availability.

Required Skills

• Desktop & Laptop Troubleshooting
• Network Administration
• Hardware Maintenance
• Windows OS Installation & Support
• Printer & Scanner Configuration
• Antivirus Management
• Patch Management
• LAN/WAN Troubleshooting
• IT Asset Management
• Information Security Practices
• Server Support
• User Support & Helpdesk Operations

Qualifications

• Minimum 12th Pass from a recognized board.
• Government-certified course in Computer Hardware Maintenance.
• CCNA Certification from an authorized institute.
• Diploma/Degree in Computer Science, IT, or related field.
• Minimum 4 years of relevant experience in IT Support/Infrastructure Management.

Work Location: In person