Network Engineer L2

CMS It Services; Gurugram District; On-site; INR 470,000 - 635,000; Full time

Job summary

CMS It Services is seeking a Network Engineer L2 in Gurgaon Sector 72 to join the Network Operations & Support team. The role requires 3-6 years of hands-on experience in monitoring, troubleshooting and infrastructure support, with a focus on ensuring network availability and performance.

Candidates should be adept at configuring and troubleshooting Routers, Switches, FortiGate Firewalls and Wi-Fi networks, and will coordinate with ISPs and vendors for connectivity issues and incident

Qualifications

• 3-6 years of relevant experience in Network Operations/Support.
• Proven hands-on experience in network troubleshooting and monitoring.
• Strong knowledge of LAN/WAN and enterprise network infrastructure.

Responsibilities

• Monitor and troubleshoot Routers, Switches, Wi‑Fi, Access Points and Firewalls.
• Troubleshoot LAN/WAN, MPLS, Leased Line and network connectivity issues.
• Hands-on with FortiGate Fortinet Firewall; basic configuration of network devices.
• Coordinate with ISP/Vendors for connectivity issues, link activation and ticket closure.
• Support network changes, maintenance and implementation activities.
• Monitor and resolve network incidents within defined SLA.
• Maintain network documentation, asset details and escalation matrix.
• Coordinate with internal IT/Network teams for issue resolution.
• Prepare basic network incident and operational reports.

Skills

Network troubleshooting

LAN/WAN

Routers

Switches

WLAN

VLAN

Fortinet

Wi-Fi

ITSM

Change Management

Incident Management

Tools

FortiGate Firewall

Fortinet

Job description

Network Engineer L2

Experience: 3-6 Years

CTC- 5.5 LPA

Location: Gurgaon Sector 72

Preference : Immediate joiners Only

Role: Network Operations & Support

Job Summary

We are looking for a Network Engineer L2 with 36 years of experience in network monitoring, troubleshooting and infrastructure support.

Key Responsibilities

• Monitor and troubleshoot Routers, Switches, Wi-Fi, Access Points and Firewalls.
• Troubleshoot LAN/WAN, MPLS, Leased Line and network connectivity issues.
• Hands-on experience with FortiGate / Fortinet Firewall.
• Perform basic configuration and troubleshooting of network devices.
• Coordinate with ISP/Vendors for connectivity issues, link activation, restoration and ticket closure.
• Support network changes, maintenance and implementation activities.
• Monitor and resolve network incidents within defined SLA.
• Maintain network documentation, asset details and escalation matrix.
• Coordinate with internal IT/Network teams for issue resolution.
• Prepare basic network incident and operational reports.

Required Skills

LAN | WAN | MPLS | Leased Line | Routers | Switches | FortiGate Firewall | Fortinet | Wi-Fi | WLAN | VLAN| Access Points | Network Troubleshooting | Incident Management | ITSM | Change Management

Candidate Profile

• 3-6 years of relevant experience in Network Operations / Network Support.
• Good hands-on experience in network troubleshooting and monitoring.
• Strong knowledge of LAN/WAN and enterprise network infrastructure.
• Experience with FortiGate Firewall is mandatory.
• Good communication and coordination skills.
• Immediate / Short Notice Joiners preferred.