network engineer

cskinfotech; Gorakhpur District; On-site; INR 300,000 - 540,000; Full time

Job summary

cskinfotech is seeking an experienced IT Hardware & Network Engineer to provide end-user IT support across banking branches. The role focuses on hardware, desktop software, and network troubleshooting within BFSI environments.

The candidate should have 2+ years of relevant experience, be willing to travel between branches, and ensure IT security policies are followed. Immediate/short notice joining is preferred.

Qualifications

• 2+ years of relevant experience in IT hardware and network support.
• Experience in Banking/BFSI domain preferred.
• Willingness to travel between branches/sites and provide on-site support.

Responsibilities

• Provide L1/L2 technical support for desktops, laptops, printers, scanners, and other IT peripherals.
• Install, configure, maintain, and troubleshoot desktop/laptop hardware and software.
• Troubleshoot LAN, WAN, Wi-Fi, VPN, and basic network connectivity issues.
• Configure and troubleshoot switches, routers, access points, and modems.
• Support Windows OS, MS Office, email, antivirus, and business applications.
• Handle installation and troubleshooting of printers, biometric devices, scanners, and other banking peripherals.
• Perform hardware replacement, preventive maintenance, asset tagging, and inventory management.
• Coordinate with OEMs, vendors and IT teams for issue resolution.
• Monitor and resolve IT incidents within defined SLA/TAT.

Skills

Desktop & Hardware Troubleshooting

LAN/WAN TCP/IP DNS DHCP VPN Wi‑Fi

Cisco/HP/Aruba switches

Windows 10/11 MS Office

Printer/Scanner troubleshooting

IT asset management

Customer handling

Travel between branches/sites

Education

Diploma / B.Tech / B.E. / BCA / B.Sc.

CCNA / MCSE / CompTIA A+ / Network+

Job description

Job Title: IT Hardware & Network Engineer

Experience: 2+ YearsIndustry: Banking / BFSIEmployment Type: Full-TimeLocation: As per business requirement

Job Summary

We are looking for an experienced IT Hardware & Network Engineer with minimum 2 years of relevant experience, preferably in the Banking/BFSI domain. The candidate will be responsible for providing end-user IT support, hardware and network troubleshooting, system maintenance, and ensuring smooth IT operations across banking branches/offices.

Key Responsibilities

• Provide L1/L2 technical support for desktops, laptops, printers, scanners, and other IT peripherals.
• Install, configure, maintain, and troubleshoot desktop/laptop hardware and software.
• Troubleshoot LAN, WAN, Wi-Fi, VPN, and basic network connectivity issues.
• Configure and troubleshoot network devices such as switches, routers, access points, and modems.
• Support Windows operating systems, MS Office, email, antivirus, and other business applications.
• Handle installation and troubleshooting of printers, biometric devices, scanners, and other banking peripherals.
• Perform hardware replacement, preventive maintenance, asset tagging, and inventory management.
• Coordinate with OEMs, vendors, ISPs, and internal IT teams for issue resolution.
• Monitor and resolve IT incidents within defined SLA/TAT.
• Maintain proper documentation of hardware assets, incidents, and troubleshooting activities.
• Provide onsite support at bank branches/offices whenever required.
• Ensure compliance with banking IT security policies and procedures.
• Support user onboarding/offboarding, system configuration, and access-related coordination.
• Escalate complex hardware/network issues to the appropriate technical team.

Required Skills

• Good knowledge of Desktop & Hardware Troubleshooting.
• Strong understanding of LAN/WAN, TCP/IP, DNS, DHCP, VPN and Wi-Fi.
• Basic knowledge of Cisco/HP/Aruba switches and routers.
• Hands-on experience with Windows 10/11 and MS Office.
• Knowledge of printer and scanner troubleshooting.
• Understanding of IT asset management and ticketing systems.
• Good communication and customer-handling skills.
• Ability to work independently at banking branches and client locations.
• Willingness to travel between branches/sites, if required.

Banking Domain Experience

Candidates with experience supporting IT infrastructure in banks, NBFCs, financial institutions, ATM environments, or BFSI projects will be preferred.

Experience with bank branch IT support, branch connectivity, printers/scanners, biometric devices, VPN, network troubleshooting, and SLA-based support will be an added advantage.

Educational Qualification

• Diploma / B.Tech / B.E. / BCA / B.Sc. (IT/Computer Science) or equivalent.
• Relevant technical certifications such as CCNA, MCSE, CompTIA A+ / Network+ will be an advantage.
• Hardware & Network Troubleshooting
• Desktop Support
• Branch IT Support
• Network Connectivity
• Incident & Ticket Management
• IT Asset Management
• SLA Management
• Customer Support

Experience Required: 2-5 YearsPreferred Experience: Banking / BFSI / NBFC / Financial ServicesJoining: Immediate / Short Notice preferred