Netcracker RBM Engineer

Tata Consultancy Services; Hyderabad, Chennai District, Bengaluru; On-site; INR 600,000 - 1,200,000; Full time

Job summary

Tata Consultancy Services in Hyderabad is seeking a telecom support professional with hands-on Nokia Mediation experience. The role focuses on L2/L3 support and ensuring data path integrity in mediation pipelines.

The ideal candidate will have strong knowledge of telecom data flows (CDR, UDR, IPDR) and will coordinate across teams to monitor systems and resolve issues promptly. You will engage in operations monitoring, incident response, and contribute to service improvements while collaborating

Qualifications

• Hands on experience with Nokia Mediation (EventLink 7.x, Data Refinery 19.x or newer).
• Strong knowledge of telecom data flows: CDR, UDR, IPDR, mediation pipelines, charging/billing data paths.

Responsibilities

• L2 and L3 support
• Troubleshooting & Functional Support
• System & Operations Monitoring
• CrossTeam Coordination

Skills

Telecom data flows

L2/L3 support

Tools

Nokia Mediation

Job description

Role & responsibilities

Must-Have

• Hands on experience with Nokia Mediation (EventLink 7.x, Data Refinery 19.x or newer).
• Strong knowledge of telecom data flows: CDR, UDR, IPDR, mediation pipelines, charging/billing data paths

Good-to-Have

• Telecom BSS/OSS flows, especially Order to Cash (O2C).

Responsibility of / Expectations from the Role

• 1 L2 and L3 support
• 2 Troubleshooting & Functional Support
• 3 System & Operations Monitoring
• 4 CrossTeam Coordination