Netcracker support Engineer

V2 Solutions; Kolkata District; On-site; INR 400,000 - 1,500,000; Full time

Job summary

V2 Solutions is seeking engineers with 5–10 years of telecom operations experience to join a dynamic IT operations team. Candidates should have hands-on Netcracker knowledge, strong Java/JavaScript skills, and experience with Unix scripting, Oracle and MySQL databases, and SQL/PLSQL for data analysis.

Ideal applicants will be familiar with monitoring tools like Grafana or Zabbix, WebLogic administration, SOAP/REST APIs for issue resolution, and ITIL-based ticket handling in a ServiceNow

Qualifications

• Understanding of telecom operations.
• Basic Networking Knowledge.
• Netcracker - strong Knowledge.
• knowledge of Java and JavaScript.
• Hands-on experience with Unix/Linux scripting and Shell scripting.
• Proficient in working with databases such as Oracle and MySQL.
• Strong command of SQL/PLSQL for data analysis and fixes.
• Skilled in using monitoring tools like Grafana, Zabbix, and others.
• Familiar with WebLogic server administration and log analysis.
• Experienced in handling APIs (SOAP/REST) for issue replication and resolution.
• Exposure to patching, deployments, and environment management.
• Well-versed in ITIL practices and ticket handling using ServiceNow or similar ITSM tools.
• Jenkins, GitLab CI/CD - for automation of deployments.

Responsibilities

• Understanding of telecom operations.
• Basic Networking Knowledge.
• Netcracker - strong Knowledge.
• knowledge of Java and JavaScript.
• Hands-on experience with Unix/Linux scripting and Shell scripting.
• Proficient in working with databases such as Oracle and MySQL.
• Strong command of SQL/PLSQL for data analysis and fixes.
• Skilled in using monitoring tools like Grafana, Zabbix, and others.
• Familiar with WebLogic server administration and log analysis.
• Experienced in handling APIs (SOAP/REST) for issue replication and resolution.
• Exposure to patching, deployments, and environment management.
• Well-versed in ITIL practices and ticket handling using ServiceNow or similar ITSM tools.
• Jenkins, GitLab CI/CD - for automation of deployments.

Skills

telecom operations

Netcracker

Java

JavaScript

Unix/Linux scripting

Oracle

MySQL

SQL/PLSQL

Grafana

Zabbix

WebLogic

SOAP/REST APIs

ITIL

Jenkins

GitLab CI/CD

Tools

Grafana

Zabbix

WebLogic

Jenkins

GitLab CI/CD

ServiceNow

Oracle

MySQL

Job description

5.00 - 10.00 Years 4.00 - 15.00 INR (Lacs)/Yearly Full-time Full-time

Roles & Responsibility

• Understanding of telecom operations
• Basic Networking Knowledge
• Netcracker - strong Knowledge
• knowledge of Java and JavaScript
• Hands-on experience with Unix/Linux scripting and Shell scripting
• Proficient in working with databases such as Oracle and MySQL
• Strong command of SQL/PLSQL for data analysis and fixes
• Skilled in using monitoring tools like Grafana, Zabbix, and others
• Familiar with WebLogic server administration and log analysis
• Experienced in handling APIs (SOAP/REST) for issue replication and resolution
• Exposure to patching, deployments, and environment management
• Well-versed in ITIL practices and ticket handling using ServiceNow or similar ITSM tools
• Jenkins, GitLab CI/CD - for automation of deployments

Requirements

• Understanding of telecom operations
• Basic Networking Knowledge
• Netcracker - strong Knowledge
• knowledge of Java and JavaScript
• Hands-on experience with Unix/Linux scripting and Shell scripting
• Proficient in working with databases such as Oracle and MySQL
• Strong command of SQL/PLSQL for data analysis and fixes
• Skilled in using monitoring tools like Grafana, Zabbix, and others
• Familiar with WebLogic server administration and log analysis
• Experienced in handling APIs (SOAP/REST) for issue replication and resolution
• Exposure to patching, deployments, and environment management
• Well-versed in ITIL practices and ticket handling using ServiceNow or similar ITSM tools
• Jenkins, GitLab CI/CD - for automation of deployments