National Sales Manager

Upahar India; Faridabad District; On-site; INR 1,800,000 - 3,200,000; Full time

Job summary

Upahar India is seeking a senior leader to own the PD business plan, annual operating plan, sales budget, revenue growth, and market expansion in collaboration with the Group Business Head.

You will lead regional sales, drive nephrologist and hospital coverage, oversee marketing and brand initiatives, and ensure strong clinical alignment across teams while delivering patient-centric care and robust governance.

Skills

Sales leadership

Strategic thinking

P&L orientation

Cross-functional leadership

Job description

Role & responsibilities

Business Strategy, P&L & Growth

• Own the PD business plan, annual operating plan, sales budget, revenue, profitability and growth agenda in alignment with the Group Business Head.
• Prepare monthly/quarterly/yearly sales forecasts and drive achievement of revenue, customer creation, patient enrolment/initiation and market-share objectives
• Identify opportunities across private, institutional and government/PMNDP markets; develop execution plans, tenders/bids, agreements and channel strategies
• Review business analytics, competition, pricing, receivables, secondary billing and market trends and take timely corrective actions.

Sales Leadership & Commercial Execution

• Lead Regional Sales Managers, Sales Managers and the wider PD sales organization; set targets, priorities and review mechanisms
• Drive nephrologist/hospital coverage, customer acquisition, channel-partner development, institutional procurement and disciplined sales execution
• Conduct monthly business reviews, pipeline/forecast reviews and performance

Marketing, Brand & Market Development

• Own PD marketing and brand-building strategy; plan and execute promotional, scientific/educational and market-development initiatives with relevant teams
• Develop customer segmentation, value propositions, campaigns and business-development programs based on patient, physician and market insights
• Monitor competitor activities, market dynamics and product opportunities and recommend portfolio/market actions to the Group Business Head.

Clinical Services Leadership & Patient-Centric Delivery

• Provide business leadership and oversight to National Clinical Head PD and review regional clinical-service performance through defined governance mechanisms
• Monitor patient counselling, initiation, retention, therapy continuation, clinical-service quality, data accuracy and patient-care support without compromising clinical governance
• Ensure strong coordination between National/Regional Clinical teams, Sales and hospitals; review clinical-service needs of nephrologists and effectiveness of field patient-care delivery
• Ensure clinical decisions/protocols remain under qualified clinical leadership while BUH drives resources, performance, service standards and business-clinical alignment.

Stakeholder, Product & Operational Management

• Build strong relationships with nephrologists, KOLs, technicians, hospital administrators, purchase officials, institutions, agencies and channel partners
• Ensure timely resolution of product/service complaints; coordinate onsite assessment and detailed feedback to Manufacturing/QA for investigation and CAPA
• Coordinate with Supply Chain, QA, Regulatory, Finance, HR and other functions to ensure product availability, compliance, customer service and smooth business operations.

People Leadership, Governance & Reporting

• Lead, coach and develop National Clinical Head, Regional Clinical Heads, Regional Sales Managers, Sales Managers and other assigned PD team members; build succession and leadership capability
• Review individual/team performance, training needs and productivity; provide timely inputs to for PMS, manpower and performance-management decisions
• Submit structured monthly/quarterly business and clinical dashboards to seniors covering sales, profitability, patients, customers, receivables, clinical KPIs, risks and action plans
• Ensure adherence to company policies, ethical business practices, quality systems, approved clinical boundaries and applicable regulatory requirements.

Learning & Development

Actively participate in organizational learning and professional development programs to ensure up-to-date knowledge of dialysis care practices and protocols. Support awareness and education campaigns on renal health and PD therapy.

Experience & Competencies

• Experience: Typically, 1418 years in healthcare/medical devices/pharma/renal-care business with significant national/regional sales leadership; dialysis/PD exposure preferred.
• Strong commercial acumen with experience in sales budgeting, forecasting, institutional/channel business, marketing, team leadership and cross-functional management.
• Competencies: Strategic thinking, P&L orientation, leadership, execution excellence, analytical decision-making, negotiation, KOL/stakeholder management, coaching and result orientation.

Preferred candidate profile

Graduate in Science/Pharmacy/Healthcare or relevant discipline; MBA/PGDM in Marketing/Business Management strongly preferred