National Account Manager - Merchant Acquiring

Yes Bank Ltd.; Ahmedabad District; On-site; INR 900,000 - 1,400,000; Full time

Job summary

Yes Bank Ltd. is seeking a dynamic professional to manage and grow corporate merchant relationships, onboard NTBs, and deliver POS/QR-based payment solutions. The role requires coordinating with multiple internal units to enable cross-sell and ensure compliant onboarding.

The candidate should have strong communication and relationship management skills, with an analytical mindset and a track record in merchant acquiring and payments. Graduate/MBA is preferred.

Qualifications

• Strong knowledge of POS/QR solutions and merchant acquiring processes.
• Excellent communication, relationship management and coordination skills.
• Ability to understand corporate merchant needs and design suitable solutioning.
• Proven ability to collaborate across business units and drive crosssell.
• Analytical mindset with focus on portfolio growth and issue resolution.
• Graduate/MBA preferred.
• 57 years of experience in Merchant Acquiring / Corporate Relationship Management / Payments.

Responsibilities

• Manage and grow nominated corporate merchant portfolios with a focus on service excellence.
• Provide POS, QR and digital payment solutioning based on merchant requirements.
• Coordinate deployment, activation, and issue resolution with Operations, Service, Product & Tech teams.
• Drive crosssell of banking products including Current Accounts UPI solutions, lending and Insurance.
• Liaise with multiple Business Units for prospecting, lead sharing, and conversion of corporate opportunities.
• Ensure compliance across documentation, KYC, risk and onboarding processes.
• Support retention and revenue enhancement through regular merchant engagement.

Skills

POS/QR solutions

Communication

Relationship management

Cross-sell

Analytical mindset

Education

Graduate/MBA preferred

Job description

Role Overview

Responsible for managing assigned corporate merchant relationships and onboarding NTBs, driving POS/QR solutioning, delivering highquality service, and enabling crosssell through strong coordination with internal Business Units.

Key Responsibilities

• Manage and grow nominated corporate merchant portfolios with a focus on service excellence.
• Provide POS, QR and digital payment solutioning based on merchant requirements.
• Coordinate deployment, activation, and issue resolution with Operations, Service, Product & Tech teams.
• Drive crosssell of banking products including Current Accounts UPI solutions, lending and Insurance.
• Liaise with multiple Business Units for prospecting, lead sharing, and conversion of corporate opportunities.
• Ensure compliance across documentation, KYC, risk and onboarding processes.
• Support retention and revenue enhancement through regular merchant engagement.

Required Skills & Competencies

• Strong knowledge of POS/QR solutions and merchant acquiring processes.
• Excellent communication, relationship management and coordination skills.
• Ability to understand corporate merchant needs and design suitable solutioning.
• Proven ability to collaborate across business units and drive crosssell.
• Analytical mindset with focus on portfolio growth and issue resolution.

Qualification & Experience

• Graduate/MBA preferred.
• 57 years of experience in Merchant Acquiring / Corporate Relationship Management / Payments.