MSP Admin (Program Operations Specialist)

Randstad Enterprise; Hyderabad; On-site; INR 600,000 - 900,000; Full time

Job summary

Randstad Enterprise in Hyderabad, India, seeks an MSP Admin to provide end-to-end backend operational support within the Vendor Management System (VMS) for contingent workforce management. You will coordinate onboarding, offboarding, billing, and data accuracy while liaising with vendors and internal teams to ensure timely processing across the worker lifecycle.

The role requires 2–3 years of MSP ops experience and strong Excel/Google Suite skills to generate basic reports and maintain

Qualifications

• 2-3 years of MSP operations experience.
• Experience with onboarding, offboarding, and timesheets in VMS.
• Ability to handle multiple clients.

Responsibilities

• Manage requisition creation, updates, and closures in the VMS on behalf of hiring managers
• Support pre-boarding activities including interview scheduling, work order creation, onboarding documentation, and background check coordination
• Handle end-to-end worker lifecycle activities such as onboarding, contract extensions, manager changes, cost center updates, and offboarding
• Manage timesheet submissions, expense approvals, and invoice validations within the VMS
• Ensure accuracy and completeness of VMS data, maintaining proper documentation and compliance records
• Coordinate with suppliers to ensure timely submissions, documentation, and timecard entries
• Perform mailbox management and respond to queries from vendors and internal stakeholders
• Generate and maintain basic operational reports, including tracking of onboarded and offboarded workers
• Support the program team with onboarding activities including new hires and supplier transitions

Skills

MSP operations

Onboarding

Offboarding

Timesheets

VMS

Google Suite

Advanced Excel

Data tracking

Compliance

Communication

Tools

VMS (Vendor Management System)

Excel

Job description

The MSP Admin is responsible for providing end-to-end backend operational support within the Vendor Management System (VMS) for contingent workforce management. The role ensures smooth execution of pre-boarding and post-onboarding activities while maintaining data accuracy, compliance, and timely processing across the worker lifecycle.

Key Responsibilities:

• Manage requisition creation, updates, and closures in the VMS on behalf of hiring managers
• Support pre-boarding activities including interview scheduling, work order creation, onboarding documentation, and background check coordination
• Handle end-to-end worker lifecycle activities such as onboarding, contract extensions, manager changes, cost center updates, and offboarding
• Manage timesheet submissions, expense approvals, and invoice validations within the VMS
• Ensure accuracy and completeness of VMS data, maintaining proper documentation and compliance records
• Coordinate with suppliers to ensure timely submissions, documentation, and timecard entries
• Perform mailbox management and respond to queries from vendors and internal stakeholders
• Generate and maintain basic operational reports, including tracking of onboarded and offboarded workers
• Support the program team with onboarding activities including new hires and supplier transitions

Work Experience:

• 2-3 years of experience in MSP operations.
• Strong MSP OPS experience including onboarding, offboarding and timesheet with understanding of VMS in detail.
• Ability to handle multiple clients.

Knowledge, Skills, and Abilities

• Experience working with Vendor Management Systems (VMS)
• Strong proficiency in Google Suite, especially advanced Excel skills (data tracking, reporting, and analysis)
• Good understanding of contingent workforce processes and lifecycle management
• Strong attention to detail with a focus on data accuracy and compliance
• Excellent organizational and time management skills
• Strong communication and coordination skills with vendors and internal stakeholders
• Ability to manage multiple tasks in a fast-paced environment
• Ability to work independently while adhering to program guidelines