MS Specialist TandIP

Nokia; Thiruporur; On-site; INR 900,000 - 1,400,000; Full time

Job summary

Nokia is seeking an experienced FM L2 engineer in India to troubleshoot and resolve network faults, perform field dispatches, and lead expert-level investigations. The role emphasizes root-cause analysis, change planning, and cross-functional collaboration to ensure stable, scalable mobile and IP networks.

You will design and validate network changes, prepare procedural documentation, and guide teams during critical activities, with a strong focus on standard operating procedures and post-change

Qualifications

• Bachelor’s degree or above in CS, ECE, Telecom with 5–10 years of experience.
• Experience in designing and delivering IP-MPLS MP-BGP solutions.
• Hands-on knowledge of Nokia Service Architecture.
• Strong understanding of BGP, Segment Routing, MP-BGP EVPN concepts.
• Experience in designing and delivering solutions such as BNG.
• Knowledgeable on Network Management Systems and related technologies.
• Experience in live environment troubleshooting and fault isolation.

Responsibilities

• Handle Level 2 support: advanced monitoring, fault isolation, root-cause analysis, and restoration.
• Prepare MOP covering network changes, rollback, and contingency.
• Review designs, configurations, and change plans before implementation.
• Provide technical guidance during critical network activities and major incidents.
• Ensure adherence to SOPs and best practices during execution.
• Support post-change validation and stability checks.
• Collaborate with cross-functional teams to ensure smooth network activity implementation.
• Document technical findings, lessons learned, and improvement actions.

Skills

L2 support

Root-cause analysis

Fault isolation

Network troubleshooting

Cross-functional collaboration

Education

Bachelor’s degree

Equivalent field

Tools

Nokia Service Architecture

BGP

MP-BGP EVPN

L2VPN

Job description

Job Description

The FM L2 engineer is troubleshooting the network , identifies the network related faults , do the field dispatch and service desk related activities. Also is doing the expert level investigation of the fault/incident or problem and localization of the failure area (e.g. network, infrastructure etc.). The failure resolution (“known errors”) is within the responsibility of this role, too.

How You Will Contribute And What You Will Learn

• Level 2 (L2) support handling advanced monitoring, fault isolation, root-cause analysis, and restoration. Identification of Key Technical Risks and Issues, develop mitigation plans.


• Preparation of MOP (Method of Procedure) covering Network Changes, Rollback, and Contingency.


• Review and validate network designs, configurations, and change plans before implementation.


• Provide technical guidance during critical network activities and major incidents.


• Ensure adherence to standard operating procedures and best practices during execution.


• Support post-change validation and stability checks.


• Collaborate with cross-functional teams to ensure smooth implementation of network activities.


• Document technical findings, lessons learned, and improvement actions.

Key Skills And Experience

• Bachelor’s degree or above in Computer Science Engineering, Electronic Engineering, Telecom or equivalent with 5 to 10 years of experience.


• Experience in designing and delivering solutions in IP-MPLS MP-BGP solutions: L2VPN, L3VPN.


• Hands-on experience & knowledge of Nokia Service Architecture.


• Detailed understanding of Border Gateway Protocol (BGP), Segment Routing, MP-BGP EVPN concepts and related technologies


• Experience in designing and delivering solutions such as BNG.


• Knowledgeable on Network Management Systems, networking concepts and related technologies


• Excellent in designing E2E Mobile Networks, Backhaul and Core Solutions and Concepts.


• Experience with document preparation (HLD and LLD), including configuration preparation for network build & deployment, troubleshooting, and fault isolation in live environments.

It would be nice if you also had:

• Experience with following hardware:


• Routing & Switching: Cisco, HP, Arista FortiGate


• WIFI: Aruba, Cisco


• Firewall: Checkpoint, Cisco ASA, FortiGate, PaloAlto


• Application Delivery Controller: F5 LoadBalancer, Citrix NetScaler, Netskope, Radware


• SD-WAN: FortiNet, Cisco Catalyst, VMWare Velocloud