MQ Control group

Maruti Suzuki India Ltd.; Gurugram District; On-site; INR 800,000 - 1,200,000; Full time

Job summary

Maruti Suzuki India Ltd. seeks a data analytics-focused professional to translate stakeholder requirements into telematics-driven insights. You will perform ETL, data cleaning, and visualization to support market quality decisions for new models during the post-launch period.

You will coordinate divisional KPIs, prepare dashboards, and drive cross-functional quality improvements with a strong emphasis on data-driven reporting and stakeholder collaboration.

Qualifications

• B.E / B. Tech degree is required.
• Basic Excel and PPT skills are needed.
• Basic Python skills are required.

Responsibilities

• Monitor and analyze Initial Quality Survey performance for new models during post-launch; identify issues and drive corrective actions.
• Coordinate divisional activities and report KPI progress.
• Document requirements from stakeholders and assess feasibility of analyses using Telematics data.
• Create ETL processes and provide data insights in simple visual formats for user teams.
• Engage with stakeholders and 3rd parties for data signals and developments.
• Prepare and maintain dashboards for new model feedback and periodic management reports.

Skills

Data analytics

Python

Power BI

Stakeholder management

Interpersonal skills

Problem solving

Management reporting

Trend analysis

Team coordination

Communication

Education

B.E / B. Tech

Tools

Excel

PowerPoint

AWS

IBM Cloud

Job description

·Engaging with stakeholders & taking requirements to understand Market Quality problems and making use cases using Telematics to resolve the same through ETL, Data cleaning, creating logics, coding and visualization of data.

·Monitor and analyze the Initial Quality Survey performance of newly launched vehicle models during the defined post-launch monitoring period, identify emerging Quality issues, drive containment and corrective actions, and improve customer satisfaction.

·Central coordination of Divisional activities, monitoring & driving of KPIs achievement and reporting.

• Understand requirements from stakeholders and document them
• Check feasibility of analysis through Telematics data by analysing signals required vs availability.
• Create Most feasible solution for solving the use case and doing ETL of raw data
• Coding and analysis of data to provide insights to user team and giving the data in a simple visualized form for easy understanding.
• Identify useful telematics signals, take feedback for new developments, engage with stakeholder groups, 3 rd party etc., development and implementation.

IQS Responsibilities:

• For new models launched in various markets, Periodic tracking of the Post Launch feedback for identifying early emerging trends & timely escalation
• Management updates and reporting on periodic basis
• Prepare & Maintain Dashboard for New model feedback
• Drive cross-functional Quality improvement initiatives
• Ensuring latest status availability of defect investigations and closures for ready access

Divisional Coordinator Responsibilities:

• Ownership of Divisional KPIs achievement by Individual departments
• Conducting of Monthly Divisional communication meetings
• Monthly MIS reporting data preparation
• Periodic Management reporting of Divisional KPI status & necessary escalations and follow ups
• Central coordination of Divisional activities
• As control group, preparation for & handling of Internal and External audits
• Preparation of Divisional presentations for various management reviews
• Hands on experience in Electrical, Electronics & CAN basic architecture.
• Good understanding of Hardware & Software architecture, Cloud platforms (AWS, IBM), Interface with other vehicle ECUs (DCM, BCM, IPC.)
• Should have basic Vehicle Systems Knowledge (Body, Interior, Chassis, Power train, Electrical & Electronics etc.)
• Should be able to prioritize issues based on Safety impact, Customer impact, Business impact
• Effective team player
• Can strive for achieving win-win situation with internal & external customers
• Study industry trends (global and domestic) and apply it in work-area
• Co-ordinate department & divisional activities and represent department / MSIL in forums

Educational Qualification & Skills

• B.E / B. Tech
• Basic Excel and PPT skills
• Basic Python skills

Keywords: Vehicle Systems & Quality knowledge, data analytics capability, customer feedback interpretation, problem-solving skills, Interpersonal skills, stakeholder management, technical reporting, management presentation, Trend analysis, Python, AI/ML modelling, Power BI skills, management reporting, divisional activities coordination, admin, central monitoring, Audit handling experience.