Modern Trade Account Specialist

Unilever; Mumbai; Remote; INR 900,000 - 1,300,000; Full time

Job summary

Unilever in Mumbai is seeking a Modern Trade Accounts Specialist to drive sales growth across assigned modern trade accounts and territories. The role focuses on strengthening customer partnerships, optimizing in-store execution, and ensuring superior product availability and visibility.

The candidate will apply analytical thinking to derive actionable insights from data, manage relationships with multiple stakeholders, and translate commercial plans into observable store outcomes.

Qualifications

• Analytical skills to leverage data for opportunities.
• Strong sales and account management in modern trade/retail.
• Ability to build and manage stakeholder relationships across functions.
• Ability to translate commercial plans into in-store results.

Responsibilities

• Deliver sales targets across assigned accounts and territories.
• Drive growth and maintain market share in key product categories.
• Manage customer service and sales operations to meet objectives.
• Ensure product availability and in-store visibility across stores.
• Monitor store execution metrics and compliance.
• Implement POS materials, promotions, and in-store activations.
• Influence in-store execution using category insights.
• Speed-to-shelf for new product launches and replenishment.

Skills

Analytical skills

Sales & account management

Customer relationships

Execution focus

Job description

Location - Mumbai

Reporting to: CDM

Role Purpose

The Modern Trade Accounts Specialist is responsible for driving sales growth and execution excellence across assigned modern trade accounts and territories. The role plays a critical part in delivering business objectives by strengthening customer partnerships, maximizing in-store execution and ensuring superior availability and visibility of company products. This position requires strong commercial acumen, ability to derive insights/actionable from data, customer relationship management skills and the ability to influence key stakeholders to achieve sustainable growth across assigned accounts.

Key Accountabilities

• Deliver sales targets across assigned accounts and geographic territories.
• Drive growth and maintain market share across key product categories within organized retail chains.
• Manage customer service and sales operations to ensure achievement of agreed objectives and performance targets.
• Ensure high standards of product availability, visibility, merchandising and overall shelf execution across all assigned stores.
• Monitor and improve store execution metrics, including store compliance and execution quality measures.
• Ensure effective implementation of point-of-sale materials, promotional activities, and in-store activation plans.
• Leverage category insights to influence in-store execution and drive sales performance.
• Drive speed-to-shelf execution for new product launches and ensure timely replenishment and repeat orders.
• Ensure consistent and effective execution of consumer and trade promotions across assigned accounts.
• Provide direction and support to third-party field teams to ensure effective execution and achievement of business objectives.

Skills and Experience

• Analytical skills and the ability to leverage data to identify opportunities and improve performance.
• Strong sales and account management capabilities within modern trade or retail environments.
• Proven ability to build and manage customer relationships across multiple stakeholders.
• Strong execution focus with the ability to translate commercial plans into in-store outcomes.

#LI-Remote