Mis Executive

Vidyashilp University; Bengaluru; On-site; INR 550,000 - 850,000; Full time

Job summary

Vidyashilp University in Bengaluru, India seeks an Operations & Business Analyst to translate business needs into clear requirements and effective processes. You will collaborate with stakeholders, IT, and other departments to implement solutions that align with goals.

The role requires 2–6 years experience, a degree in IT or CS, strong communication, and skills in CRM, data analysis, and process documentation. Telecalling experience is a plus.

Qualifications

• Bachelor's degree in information technology or computer science.
• 2–6 years of experience in Operations & Business Analysis or related role.
• Excellent communication and interpersonal skills across all levels of the organisation.
• Strong working knowledge of Microsoft applications; LSQ is a plus.
• Experience in generating process documentation and reports.
• Excellent planning and time management skills.
• Quick learning ability and capacity to explore various applications.
• CRM and data analysis skills, ideally with telecalling experience.

Responsibilities

• Collaborate with stakeholders to understand needs and gather detailed requirements.
• Work with IT and other departments to implement solutions aligned with business goals.
• Create detailed documentation of business requirements, processes, and reports.
• Prioritize initiatives based on business needs and requirements.
• Confidence working with complex data and systems.

Skills

CRM and data analysis

Telecalling experience

Communication skills

Planning and time management

Quick learning

Stakeholder collaboration

Education

Bachelor's degree in IT or CS

Tools

Microsoft applications

Job description

Role & responsibilities

Responsibilities (Job Description) :

• Confidence working with complex data and systems.
• Collaborate with stakeholders to understand their needs and gather detailed business requirements.
• Work with IT and other departments to implement solutions and ensure they align with business goals.
• Create detailed documentation of business requirements, processes, and Reports.
• Prioritizing initiatives based on business needs and requirements.

Preferred candidate profile

• Bachelors degree (or equivalent) in information technology or computer science.
• Minimum of [2 - 6] years of experience as a Operation & Business Analyst or in a related role.
• Excellent communication and interpersonal skills, and the ability to work with people at all levels of an organisation.
• Strong working knowledge of relevant Microsoft applications, basic knowledge in LSQ (Added advantage).
• Experience in generating process documentation and reports.
• Excellent planning and time management skills.
• Quick learning skill and ability to explore various Applications.
• Should have CRM and data analysis skills, ideally with experience in a telecalling setup.