Membership Sales Manager

DriveFITT; Gurugram District; On-site; INR 1,200,000 - 2,400,000; Full time

Job summary

DriveFITT is hiring a Membership Sales Manager in Gurugram to lead membership acquisition, revenue growth, and a high-performing sales team. You will own the end-to-end sales funnel from lead generation to renewals and retention.

The role requires steering the team to hit monthly, quarterly, and annual targets, coaching on consultative selling, negotiations, and closing. Experience in premium fitness or membership-based businesses is a plus.

Qualifications

• 5–8 years of experience in sales, business development, or membership-based businesses; at least 2 years in a team leadership role.
• Proven track record of achieving sales and revenue targets.
• Experience in managing, coaching, and developing sales teams.
• Strong understanding of lead management, sales funnels, conversion optimization, and CRM systems.
• Excellent communication, presentation, negotiation, and interpersonal skills.
• Strong analytical abilities with experience in sales reporting and performance management.
• Customer-first mindset with the ability to build lasting relationships.
• High ownership, accountability, commercial awareness, and problem-solving ability.
• Ability to thrive in a fast-paced, target-driven environment.

Responsibilities

• Own and deliver membership sales and revenue targets monthly, quarterly, and annually.
• Drive new member acquisition through walk-ins, inquiries, outbound outreach, referrals, and partnerships.
• Develop and execute sales strategies to improve lead conversion and revenue.
• Manage high-value prospects, negotiations, and critical closures.
• Identify opportunities for upselling and cross-selling memberships, personal training, cricket coaching, and club offerings.
• Monitor sales performance and address revenue gaps.

Skills

Leadership

Sales management

CRM familiarity

Negotiation

Communication

Training & coaching

Analytics

Customer focus

Tools

CRM software

Job description

DriveFITT is India's first integrated sports and fitness performance ecosystem, designed to bring together cricket, training, fitness, and recovery under same roof. The company operates a membership-based model that goes beyond traditional gyms by offering a comprehensive experience, including structured training programs, performance-focused fitness, and science-backed recovery solutions.

Role Overview:

We are looking for a dynamic, results-driven Membership Sales Manager to lead membership acquisition, drive revenue growth, and build a high-performing sales team at DriveFITT. This is a hands-on leadership role requiring strong sales execution, team management, customer engagement, and commercial acumen.

The ideal candidate will take complete ownership of the sales funnel, from lead generation and prospect engagement to conversions, renewals, and member retention. The role demands a leader who can consistently deliver revenue targets while coaching the team, improving sales productivity, and ensuring an exceptional customer experience.

Key Responsibilities:

• Own and deliver monthly, quarterly, and annual membership sales and revenue targets.
• Drive new member acquisition through walk-ins, inbound inquiries, outbound outreach, referrals, and corporate partnerships.
• Develop and execute sales strategies to improve lead conversion, revenue generation, and membership growth.
• Personally manage high-value prospects, complex negotiations, and critical sales closures.
• Identify opportunities for upselling and cross-selling memberships, personal training, cricket coaching, and other club offerings.
• Monitor sales performance and implement corrective actions to address revenue gaps.

Team Leadership & Performance Management

• Lead, mentor, motivate, and manage a team of Membership Sales Consultants.
• Set individual sales targets, define performance expectations, and ensure accountability.
• Conduct daily sales huddles, pipeline reviews, and regular performance assessments.
• Coach team members on consultative selling, objection handling, negotiation, and closing techniques.
• Identify skill gaps and conduct regular sales training and development sessions.
• Build a high-performance, customer-centric sales culture.
• Support recruitment, onboarding, and development of new sales team members.

Lead Management and Sale Conversion:

• Oversee the complete lead management process across walk-ins, digital inquiries, outbound campaigns, and referrals.
• Ensure timely lead allocation, follow-ups, and adherence to defined turnaround times.
• Track and improve key conversion metrics across different lead sources.
• Maintain strong pipeline visibility and ensure effective prospect nurturing.
• Identify bottlenecks in the sales funnel and implement process improvements.
• Ensure accurate and timely CRM updates, sales reporting, and revenue forecastin

Skills & Qualifications:

• 5–8 years of experience in sales, business development, or membership-based businesses, including at least 2 years in a team leadership role.
• Proven track record of consistently achieving sales and revenue targets.
• Demonstrated experience in managing, coaching, and developing sales teams.
• Strong understanding of lead management, sales funnels, conversion optimisation, and CRM systems.
• Excellent communication, presentation, negotiation, and interpersonal skills.
• Strong analytical abilities with experience in sales reporting and performance management.
• Customer-first mindset with the ability to build lasting relationships.
• High ownership, accountability, commercial awareness, and problem-solving ability.
• Ability to thrive in a fast-paced, target-driven environment.

Preferred Experience

• Experience in premium fitness clubs, wellness, hospitality, luxury services, or other membership/subscription-based businesses.
• Prior experience managing both inbound and outbound sales teams.
• Exposure to premium membership sales, customer retention, and corporate partnerships.