Member Experience Management -Executive

Club Mahindra; Chennai District; On-site; INR 400,000 - 700,000; Full time

Job summary

Club Mahindra in Chennai seeks a dynamic sales professional to build strong customer relationships through CRM activities, identify opportunities, and drive revenue via conversions. You will coordinate with internal teams to ensure superior service and hit monthly targets.

This role requires excellent communication, willingness to travel extensively, and experience in direct sales or hospitality-related customer engagement. Prior exposure to CRM systems will be a plus.

Qualifications

• Experience in CRM, Sales, Revenue Generation, or Customer Relationship Management.
• Candidates from Direct Sales backgrounds are preferred.
• Hospitality industry experience will be an added advantage.
• Excellent communication and interpersonal skills.
• Willingness to travel extensively for business requirements.

Responsibilities

• Build and maintain strong customer relationships through CRM activities.
• Generate revenue through sales conversions and customer engagement.
• Identify potential customers and develop business opportunities.
• Maintain customer databases, follow-ups, and sales records.
• Coordinate with internal teams to ensure excellent customer service.
• Achieve monthly and quarterly sales targets.
• Travel to meet clients and support business development activities whenever required.

Skills

CRM experience

Sales

Revenue generation

Direct sales

Excellent communication

Willingness to travel

Job description

Job Responsibilities:

• Build and maintain strong customer relationships through effective CRM activities.
• Generate revenue through sales conversions and customer engagement.
• Identify potential customers and develop business opportunities.
• Maintain customer databases, follow-ups, and sales records.
• Coordinate with internal teams to ensure excellent customer service.
• Achieve monthly and quarterly sales targets.
• Travel to meet clients and support business development activities whenever required

Eligibility Criteria:

• Experience in CRM, Sales, Revenue Generation, or Customer Relationship Management.
• Candidates from Direct Sales backgrounds are preferred.
• Hospitality industry experience will be an added advantage.
• Excellent communication and interpersonal skills.
• Willingness to travel extensively for business requirements.