Customer Relationship Manager

Key Mansions Pvt Ltd; Hyderabad; Presencial; INR 300 000 - 500 000; Tempo integral

Resumo da oferta

Housiey is seeking a dynamic CRM Executive in Hyderabad to manage customer interactions, coordinate site visits, and drive long-term client relationships for post-sales satisfaction and referrals.

The role focuses on maintaining booking data, engaging clients professionally, coordinating visits, and ensuring timely resolution by liaising with internal teams and providing welcome kits to enhance the customer journey.

Responsabilidades

• Maintain and manage booking data with accuracy and efficiency.
• Engage with clients through professional communication, congratulating them on their property bookings.
• Coordinate and schedule site visits, ensuring a seamless and personalized experience.
• Facilitate client visits by providing welcome kits/hampers and addressing their queries.
• Cultivate strong client relationships by offering consistent post-sales support.
• Solicit referrals from satisfied clients to generate new business opportunities.
• Ensure timely resolution of client concerns by liaising with internal teams.

Descrição da oferta de emprego

Job Description:

Housiey is seeking a dynamic and customer-centric CRM Executive to enhance client relationships and ensure a seamless post-sales experience. The ideal candidate will be responsible for managing customer interactions, coordinating site visits, and fostering long-term relationships to drive customer satisfaction and referrals.

Key Responsibilities:

• Maintain and manage booking data with accuracy and efficiency.
• Engage with clients through professional communication, congratulating them on their property bookings.
• Coordinate and schedule site visits, ensuring a seamless and personalized experience.
• Facilitate client visits by providing welcome kits/hampers and addressing their queries.
• Cultivate strong client relationships by offering consistent post-sales support.
• Solicit referrals from satisfied clients to generate new business opportunities.
• Ensure timely resolution of client concerns by liaising with internal teams