CRM Relationship Manager - Skin Clinic

Skinfinity; Dadri, Gurugram District; On-site; INR 167,000 - 279,000; Full time

Benefits offered by this job

Free Lunch Facility

Incentives on Conversions

Doctor driven clinic with good env for

Food provided

Job summary

Skinfinity in Gurugram is hiring a female front desk receptionist with 2 years of experience in a skin or derma clinic. You will manage calls, schedule appointments, handle cash, and update CRM, contributing to smooth clinic operations.

The role requires good communication, presentable appearance, and proficiency in Microsoft Office. Day shifts from 10am to 8pm, with Tuesday as weekly off; incentives are offered for successful conversions.

Qualifications

• 2 years of experience in a skin/derma clinic or premium spa setting is required.
• Female candidates only are invited to apply.
• Good communication skills and presentable appearance are essential.

Responsibilities

• Answer and screen calls as per SOP.
• Schedule client appointments based on availability.
• Interact with clients and respond to inquiries.
• Prepare bills and manage cash.
• Handle petty cash and cash vouchers.
• Prepare daily reports: Closing and Stock reports.
• Manage daily cash workflow.
• Maintain CRM data for client information.
• Inform clients about special schemes and update CRM with leads.

Skills

Good communication skills

Good typing speed

Presentable personality

Tools

Microsoft Office

Job description

Exp - 2 year (Required) in skin clinic or derma clinic

JD - Roles and Responsibilities

Responsibilities

• Receiving phone calls inquires answering as per SOP
• Scheduling appointments for the clients basis availability
• Interact with clients answer calls
• Prepare bills & manage the cash
• Manage petty cash & prepare cash vouchers
• Preparing daily reports - Closing Report and Stock Report
• Responsible for daily Cash
• Good typing speed
• To update all the information on CRM software
• Good Computer knowledge
• Calling clients to inform them about a special scheme
• Calling Leads received through various platforms and entering in CRM software.

Requirements

• Only Female Candidates should apply
• Preference to Candidates having prior work experience with premium skin clinic/ spa/ Health club/ Salon
• Good communication skills
• Presentable Personality

Location

Gurugram

Job Details

• Job Type: Full-time
• Schedule: Day shift
• Clinic Timings: 10am to 8pm, Weekly off on Tuesdays

Experience

• Microsoft Office: 1 year (Preferred)
• Front desk - Receptionist: 1 year (Required)
• Total work: 2 years (Required)

Benefits

• Free Lunch Facility
• Incentives on Conversions
• Doctor driven clinic with good environment for Females.
• Food provided