Medical Clinic Receptionist

Medico Hub; Bengaluru; On-site; INR 279,000 - 390,600; Full time

Benefits offered by this job

Structured on-site shifts

Opportunity to gain specialty clinic experience

Friendly neighbourhood location

Job summary

A gastroenterology clinic in Indiranagar, Bangalore, seeks a front-desk coordinator to manage patient check-ins, handle appointment scheduling, and maintain electronic medical records. Ideal candidates will possess strong front desk operations skills, experience with patient registration, and excellent telephone etiquette. The role offers structured on-site shifts in a supportive clinic team environment and the opportunity to gain valuable specialty clinic experience.

Qualifications

• Prior clinic reception experience preferred.
• Knowledge of Kannada and English for patient communication.

Responsibilities

• Greet patients and manage check-ins for a courteous reception experience.
• Handle appointment scheduling and confirmations via phone and clinic software.
• Complete patient registration and maintain accurate electronic medical records.
• Process payments and manage cash receipts for clinic operations.
• Answer multi-line phone systems and triage calls to the clinical staff.
• Maintain reception area standards and manage inventory of patient forms.

Skills

Front desk operations

Appointment scheduling

Patient registration

Electronic Medical Records

Billing and invoicing

Telephone etiquette

Education

High school diploma or equivalent

Tools

MS Office (Word, Excel)

clinic POS/billing software

Job description

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About The Opportunity

Healthcare — Specialty Outpatient Services: Join a busy gastroenterology consultant clinic serving patients in Indiranagar, Bangalore. This on‑site role supports high‑quality patient care by managing front‑desk operations, appointment flow, and clinic communications in a fast‑paced private practice environment.

Role & Responsibilities

• Greet patients and visitors; manage check‑ins and ensure a courteous, private reception experience.
• Handle appointment scheduling and confirmations via phone, WhatsApp, and clinic software to optimise daily patient flow.
• Complete patient registration, verify demographic details, and maintain accurate electronic medical records (EMR).
• Process payments, generate invoices, manage cash receipts, and coordinate basic insurance verification where applicable.
• Answer multi‑line phone systems, triage calls to the gastroenterologist or nursing staff, and elevate clinical concerns per clinic protocol.
• Maintain reception area standards, manage inventory of patient forms and stationery, and support basic administrative tasks for the consulting team.

Skills & Qualifications

Must‑Have

• Front desk operations
• Appointment scheduling
• Patient registration
• Electronic Medical Records
• Billing and invoicing
• Telephone etiquette

Preferred

• Experience in a gastroenterology or outpatient clinic
• Knowledge of Kannada and English for patient communication
• Familiarity with MS Office (Word, Excel) and clinic POS/billing software

Additional Qualifications

• Minimum: High school diploma or equivalent; prior clinic reception experience preferred.
• Female candidates preferred to accommodate patient comfort in a predominantly female patient base.

Benefits & Culture Highlights

• Structured on‑site shifts with supportive clinic team and clear SOPs.
• Opportunity to gain specialty clinic experience and EMR exposure.
• Friendly neighbourhood location in Indiranagar with easy commute options.

To apply: Please submit your CV and a brief cover note highlighting relevant clinic reception experience. This is an on‑site role based in Indiranagar, Bangalore. Employer: Medico Hub.

Skills: patient registration, cash handling, flow, records, basic, gastroenterology, operations, clinic, appointment scheduling, medical records