Master Data Management Executive

Tata Consultancy Services; Pune District; On-site; INR 600,000 - 900,000; Full time

Job summary

Tata Consultancy Services is seeking an HR Processor to handle employee data updates, payroll changes and termination actions with high accuracy. The role involves workflow management, researching issues, and working with managers to drive process improvements.

The ideal candidate has a Bachelor’s degree, SAP knowledge, strong MS Office skills, and 1.5–5 years experience in Employee Data Management. Typing speed of 30 wpm with 100% accuracy is required.

Qualifications

• Bachelor’s degree in any discipline is required.
• SAP knowledge is required.
• Advanced computer knowledge with MS Office Applications is required.
• Typing speed of 30 wpm with 100% accuracy is required.
• 1.5–5 years working experience in Employee Data Management Process.

Responsibilities

• Manage company Structure, New Hire/Rehire, Separations, F&F Settlement, Payroll updates, etc.
• Review and Approve Personal Information Changes. Contact management if any new hire is submitted with incorrect information or if anything is missing.
• Supports answering helpdesk calls by making appropriate research as per standard procedure.
• Updates information in the WFM scheduling system and performs analysis for resources.
• Runs Daily Pending PA report for HR Ops Team.
• Complete Mass uploads for data changes: Terms, Seniority Dates, and Minimum Wage.
• Performs Workforce Management reporting, analysis, recommendations, and administrative tasks related to staffing and scheduling.
• Conducts weekly audits of EE Data between all systems and coordinates with IT on discrepancies.

Skills

Employee Data Management

Process Improvement

Typing speed 30 wpm

Analytical thinking

Attention to detail

Education

Bachelor’s degree in any discipline

SAP knowledge

Tools

SAP

MS Office

Job description

Overview

The Processor HRM is a resource with required level of expertise, responsible to handle employee data updation (Hire, Job Data Changes / Personal Data Changes / Termination etc) per standard operating procedures and 100% accuracy. The resource is responsible for workflow management for resolving employee/ customer issues. He/ she works with the respective managers to identify process improvements by identifying issues, process delays, and quality problems and display ownership in executing corresponding solutions

Formal Education & Certification

• Bachelor’s degree in any discipline
• SAP knowledge
• Advance computer knowledge required (MS- Office Applications)
• Proven ability to adapt to new tools by applying logical approach
• Working Experience of 1.5 – 5 years in Employee Data Management Process.
• Typing speed of 30 wpm with 100% accuracy

Desired Education & Certification (Either one or multiple)

• Any certifications pertaining to employee record management

Knowledge & Experience

• Excellent understanding of core process step and impact thereof
• Excellent process knowledge of Employee Data Management.
• Ability to properly research, identify, and document a system defect
• Good understanding of various Systems/ applications being used to process
• Ability to understand :-
• the client administrative environment
• the various Systems being used to process a participant issue
• Workflow Management
• Basic understanding of MIS
• Good understanding of Service level agreements.

Behavioral Attributes

• Good analytical, problem-solving and decision making skills.
• Good interpersonal, verbal and written communication skills.
• Logical and efficient, with keen attention to detail.
• Strong customer service orientation.
• Ability to work in a team-oriented, collaborative environment.
• Effective Troubleshooting skills.
• Learning agility – Aptitude to venture in to unknown territories.
• Good researching skills
• Highly self -motivated, directed and should be high on initiative.
• Ability to effectively prioritize and execute tasks.

Core Role Responsibilities

• Manage company Structure, New Hire/Rehire, Separations, F&F Settlement, Payroll updates, etc.
• Review and Approve Personal Information Changes. Contact management if any new hire is submitted with incorrect information or if anything is missing.
• Supports answering helpdesk calls by making appropriate research as per standard procedure..
• Updates information in the WFM scheduling system, performs analysis to determine impact to available resources for the day.
• Runs Daily Pending PA report that is provided to the HR Ops Team.
• Complete Mass uploads for data changes: Terms, Seniority Dates, and Minimum Wage.
• Performs Workforce Management reporting, analysis, recommendations, and administrative tasks related to staffing and scheduling functions.
• Conducts weekly audits of EE Data between all systems. Partners w/ IT on data discrepancies.

Work Conditions

• Occasional extended work hours to meet deadlines.
• Ability to work 24*7 shift timings.
• Ability to deliver effective training sessions.