1. Marketing Strategy & Planning
- Develop and drive the overall marketing strategy in alignment with business objectives.
- Build quarterly and annual marketing plans across digital, content, campaigns, events and brand initiatives.
- Identify opportunities to improve the brand presence, communication and customer engagement.
- Work closely with business heads to understand business priorities and translate them into marketing initiatives.
- Bring fresh ideas and continuously evaluate how the organisation can improve its marketing approach.
2. Digital Marketing & Communications
- Own and oversee key digital marketing channels, including:
- Email Marketing: Campaign planning, content, databases, segmentation, execution and performance tracking.
- WhatsApp Marketing: Campaign strategy, communication, audience segmentation and engagement.
- Social Media: Content strategy, monthly calendars, platform management, brand consistency and performance.
- YouTube: Content planning, video strategy, channel management and optimisation.
- Websites: Content updates, landing pages, SEO coordination and overall digital presence.
- Explore relevant digital platforms and channels that can contribute to brand awareness and business growth.
- The Marketing Manager should be able to understand the purpose and performance of each channelnot simply manage the execution.
3. Content & Brand
- Develop content strategies that effectively communicate the organisation’s engineering capabilities, products, applications and expertise.
- Ensure consistency of brand identity and tone of voice across all communication.
- Work with the Graphic Designer and external agencies/partners to develop high-quality marketing assets.
- Oversee content creation including product communication, case studies, brochures, presentations, videos, newsletters, social media content and corporate communication.
- Translate technical information into communication that is easy for customers and stakeholders to understand.
4. Team Leadership
- Lead and manage the Marketing Executive and Graphic Designer.
- Delegate tasks, establish priorities and ensure timely delivery.
- Review and approve marketing output while maintaining quality and brand consistency.
- Create clear workflows and processes within the marketing function.
- Mentor and develop team members.
- Ensure the team remains proactive rather than operating only on incoming requests.
5. Senior Management & Internal Stakeholder Management
- Act as the primary point of contact for marketing for the CEO, Managing Directors, founders, business heads and other senior stakeholders.
- Understand business requirements and convert them into clear marketing briefs and actionable plans.
- Present marketing plans, campaigns, ideas and performance to senior management.
- Proactively communicate progress, challenges, timelines and outcomes.
- Build strong relationships across departments and make marketing accessible and approachable to the organisation.
- Be comfortable challenging, questioning and suggesting alternatives when required.
- Take ownership of marketing requirements from brief to completion without requiring constant supervision.
6. Events, Exhibitions & Corporate Marketing
- Lead marketing requirements for exhibitions, trade shows, conferences and corporate events.
- Work with internal teams and external partners on event communication, branding, collaterals, visitor engagement and post-event amplification.
- Develop pre-event, on-ground and post-event marketing plans.
- Ensure participation at industry events is aligned with broader brand and business objectives.
7. Campaigns & Lead Generation
- Conceptualize and execute integrated marketing campaigns across relevant channels.
- Work with sales/business teams to understand target audiences, markets and business priorities.
- Coordinate with performance marketing partners where applicable.
- Track campaign effectiveness and identify opportunities for improvement.
- Ensure marketing activity is connected to measurable business objectives wherever possible.
8. Analytics & Performance
- Establish relevant KPIs for marketing activities.
- Monitor performance across email, WhatsApp, social media, YouTube, website and campaigns.
- Prepare regular marketing reports and insights for senior management.
- Use data to understand what is working and recommend improvements.
- Move beyond vanity metrics to understand engagement, quality of leads, audience behaviour and business impact