Market Manager

Kaara Hotels & Resorts; Shimla district; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

Kaara Hotels & Resorts seeks a Market Manager for Himachal Pradesh to drive revenue through strategic business development, corporate sales, and market expansion across the region.

The role focuses on building partnerships with travel agents, DMCs, and corporate accounts, while promoting banquets and events, with heavy travel across HP to meet targets and expand the company's footprint.

Qualifications

• Bachelor's degree in Hospitality Management or related field.
• 5-8 years of experience in hotel or corporate sales.
• Experience in Himachal Pradesh market preferred.
• Strong negotiation and communication skills.
• Proficiency with MS Office and CRM software.

Responsibilities

• Identify and develop new business opportunities for hotel rooms, banquets, weddings, meetings, conferences, and events.
• Generate business from corporate companies, government organizations, educational institutions, travel agents, tour operators, and event planners.
• Expand the companys presence across key markets in Himachal Pradesh.
• Develop and implement sales strategies to achieve revenue and occupancy targets.
• Build and maintain relationships with corporate accounts and key decision-makers.
• Appoint and manage travel agents, DMCs, tour operators, and online travel partners.
• Negotiate corporate contracts, preferred rates, and annual business agreements.
• Generate repeat business through regular client engagement.

Skills

Business development

Relationship management

Negotiation skills

Communication skills

Education

Bachelor's degree in Hospitality Management

Tools

MS Office

CRM software

Job description

Job Summary

The Market Manager - Himachal Pradesh will be responsible for driving revenue growth for the companys hotels through strategic business development, corporate sales, travel trade partnerships, banquet sales, and market expansion across Himachal Pradesh.

Responsibilities

• Identify and develop new business opportunities for hotel rooms, banquets, weddings, meetings, conferences, and events
• Generate business from corporate companies, government organizations, educational institutions, travel agents, tour operators, and event planners
• Expand the companys presence across key markets in Himachal Pradesh
• Develop and implement sales strategies to achieve revenue and occupancy targets
• Build and maintain relationships with corporate accounts and key decision-makers
• Appoint and manage travel agents, destination management companies (DMCs), tour operators, and online travel partners
• Negotiate corporate contracts, preferred rates, and annual business agreements
• Generate repeat business through regular client engagement
• Promote banquet venues for weddings, conferences, exhibitions, social events, and corporate meetings
• Meet wedding planners, event organizers, and banquet booking agents to generate leads
• Coordinate with hotel operations to ensure successful event execution
• Conduct regular sales calls and market visits across Himachal Pradesh
• Represent the company at trade shows, exhibitions, networking events, and tourism fairs
• Monitor competitor activities, pricing strategies, and market trends
• Recommend promotional campaigns and sales initiatives based on market intelligence
• Maintain an active portfolio of corporate and travel trade accounts
• Ensure timely follow-up on enquiries, quotations, negotiations, and confirmations
• Maintain accurate customer records and update CRM systems
• Resolve customer concerns professionally and ensure high levels of client satisfaction
• Prepare daily call reports, weekly sales reports, monthly business reviews, and revenue forecasts
• Track sales targets, conversion ratios, and account performance
• Provide regular market feedback and competitor analysis to the Head of Sales

Qualifications

• Bachelors Degree in Hospitality Management, Business Administration, Marketing, or a related field
• 5-8 years of experience in Hotel Sales, Corporate Sales, Business Development, or Hospitality Sales
• Experience handling the Himachal Pradesh market and an established network within the travel and corporate sectors is preferred
• Strong business development, relationship management, and negotiation skills
• Excellent communication and presentation abilities
• In-depth knowledge of hotel sales, banquet sales, and revenue generation
• Proficiency in MS Office and CRM software
• Self-motivated with the ability to work independently and achieve sales targets
• Preferred locations: Shimla, Dharamshala, Mandi, Solan, Chandigarh, or nearby regions with the ability to travel extensively across Himachal Pradesh