Manager- VM Operations

adidas; Gurugram District; On-site; INR 2,500,000 - 4,000,000; Full time

Job summary

adidas is seeking a Manager - Visual Merchandising Operations in Gurgaon to lead the backend, operations, and governance of VM initiatives across all stores (Own Retail/Franchise/Wholesale). The role ensures planning, execution support, governance, and reporting, acting as the bridge between creative VM teams, stores, vendors, merchandising and retail operations.

The position requires 8-10 years in retail, strong project management, and proficiency with MS Excel, PowerPoint, and Adobe to drive

Qualifications

• 8-10 years of retail experience preferred.
• Strong operational and project management skills.
• High attention to detail and execution discipline.
• Excellent coordination and stakeholder management ability.
• Proficiency with MS Excel, PowerPoint, and Adobe for trackers, budgets, and reports.
• Familiarity with purchase orders, invoicing, and commercial processes.

Responsibilities

• VM Planning & Execution Support across formats (annual, seasonal, campaign-based).
• Own VM calendars, rollout trackers, store-level schedules, and execution readiness.
• Coordinate VM rollouts across regions with regional VM execution teams.
• Track VM implementation status and flag risks or delays.
• Manage VM backend workflows, SOPs, and documentation; share guidelines and toolkits.
• Coordinate with VM vendors for fabrication, printing, installation, and logistics; monitor timelines and costs.
• Support budgeting, cost control, and PO/invoice processes; raise POs and ensure closure.
• Compile VM performance dashboards and post-campaign reports; maintain governance trackers.
• Collaborate with VM execution, VM planning, Retail Operations, and Merchandising to align creative intent with operations.

Skills

Ops management

Project management

Attention to detail

Coordination

MS Excel

PowerPoint

Adobe

PO invoicing

Job description

Manager - Visual Merchandising Operations

Function: Visual Merchandising Location: Gurgaon Reporting To: Senior Manager – Visual Merchandising

Role Overview

The Visual Merchandising Operations role is responsible for managing the entire backend, operational, and coordination layer of Visual Merchandising. This position ensures seamless planning, execution support, governance, and reporting for all VM initiatives across all brick & mortar stores (Own Retail/Franchise/Wholesale).

The role acts as the bridge between creative VM teams, stores, vendors, merchandising and retail operations, ensuring timelines, budgets, and standards are met efficiently.

Key Responsibilities

• VM Planning & Execution Support
• Support annual, seasonal, and campaign-based VM planning across formats.
• Own VM calendars, rollout trackers, store-wise implementation schedules, and execution readiness
• Coordinate VM rollouts across regions and ensure timely execution at store level with the regional VM execution team.
• Track VM implementation status and flag risks or delays proactively
• Backend Operations & Process Management
• Own all VM backend workflows, SOPs, and documentation
• Ensure VM guidelines, planograms, and toolkits are accurately shared with VM execution teams
• Maintain centralized repositories for VM assets, manuals, and execution guides
• Standardize VM processes to improve operational efficiency and scalability
• Vendor & Partner Management
• Coordinate with VM vendors for fabrication, printing, installation, and logistics
• Manage vendor timelines, POs, invoices, and delivery schedules in collaboration with procurement/finance
• Track vendor performance, costs, and service quality
• Support vendor onboarding and compliance processes
• Budgeting & Commercial Control
• Support VM budget planning, tracking, and cost control
• Monitor spend against approved budgets and highlight variances
• Raise POs, track invoices, and ensure timely closure of commercial processes
• Create cost efficiency reports and recommendations for optimization
• Data, Reporting & Governance
• Act as the single point of contact for store VM operations queries
• Support troubleshooting during VM rollout and post-installation
• Capture store feedback and execution challenges for improvement
• Track VM execution KPIs (coverage, compliance, timelines, costs)
• Compile VM performance dashboards and post-campaign reports
• Maintain audit and compliance trackers for VM execution
• Support leadership with insights on execution quality and process gaps
• Cross-Functional Collaboration
• Work closely with:
• VM execution team
• VM planning teams
• Retail Operations
• Merchandising
• Ensure alignment between creative intent and operational feasibility

Skills & Competencies

Experience: 8-10 years preferably in retail industry

Core Skills

• Strong operational and project management skills
• High attention to detail and execution discipline
• Excellent coordination and stakeholder management ability
• Strong MS Excel / Powerpoint / Adobe skills(trackers, budgets, reports)
• Familiarity with PO, invoicing, and commercial processes

Behavioral Competencies

• Structured and process-oriented mindset
• Strong follow-up and ownership mindset
• Ability to manage multiple timelines and stakeholders
• Solutions-oriented and execution-focused

adidas celebrates diversity, supports inclusiveness and encourages individual expression in our workplace. We do not tolerate the harassment or discrimination toward any of our applicants or employees. We are an equal opportunity employer.