Manager - Training / Learning & Development (Restaurant Chain)

Black Pepper; Mumbai; On-site; INR 2,500,000 - 4,500,000; Full time

Job summary

Black Pepper in Mumbai invites an experienced Learning & Development professional to design, deliver, and drive learning initiatives across hospitality operations. You will shape strategic L&D programs, oversee training design and delivery, and support brand standards and succession planning.

The role emphasizes building an engaging learning culture and aligning ops training with business goals, requiring 10–12 years in L&D and at least 3 years as Training Manager in hospitality.

Qualifications

• 10–12 years of progressive experience in Learning & Development.
• At least 3 years as Training Manager in a reputed restaurant chain or hotel.
• Degree in Hospitality or Human Resources.

Responsibilities

• Designs, delivers, and drives learning and development initiatives.
• Oversees Strategic Learning & Development activities.
• Manages Training Design & Delivery.
• Supports Ops & Brand Standards through training.
• Leads Talent Development & Succession Planning programs.
• Fosters Employee Engagement & Learning Culture across the organization.

Skills

Learning & Development

Training Management

Hospitality Industry

Education

Degree in Hospitality or HR

Job description

Designing, delivering, and driving learning and development initiatives:

• Strategic Learning & Development
• Training Design & Delivery
• Ops Support & Brand Standards
• Talent Development & Succession Planning
• Emp Engagement & Learning Culture

Required Candidate profile

Degree in Hospitality or Human Resources.

Min 10–12 yrs of progressive experience in Learning & Development, with min 3 years in a Training Manager in a reputed Restaurant Chain / hotel