Learning and developement Head - Hospitality Industry

UNISON INTERNATIONAL CONSULTING (The Recruitment Company); Mumbai; On-site; INR 3,000,000 - 6,000,000; Full time

Job summary

A premier recruitment agency is seeking an experienced Head – Learning & Development to lead the training function for a luxury hotels and restaurants business in Mumbai. This role involves designing strategic training initiatives and developing leadership programs while managing training budgets and vendor partnerships. Ideal candidates will have proven experience in heading L&D, a strong background in luxury hospitality, and excellent leadership skills. This position offers a chance to build a strong learning culture across the organization.

Qualifications

• Proven experience in heading the Training/L&D function.
• Strong background in luxury hotels or premium hospitality brands.
• Excellent leadership and communication skills.
• Strategic thinker with hands-on execution capability.
• Experience in managing large, multi-location teams preferred.

Responsibilities

• Lead and head the entire Learning & Development function.
• Design and implement strategic training initiatives.
• Develop leadership development programs and succession planning frameworks.
• Drive service excellence training across hospitality teams.
• Identify skill gaps and create structured learning interventions
• Manage training budgets, vendor partnerships, and digital learning platforms
• Monitor training effectiveness through KPIs and performance metrics
• Build a strong learning culture across the organization

Skills

Leadership skills

Stakeholder management

Communication skills

Strategic thinking

Learning & Development

Job description

📩 Interested candidates can share their CV via:

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We are looking for an experienced Head – Learning & Development to lead the training function for a leading Luxury Hotels & Restaurants Business based in Mumbai.

Key Responsibilities

• Lead and head the entire Learning & Development function across luxury hospitality operations
• Design and implement strategic training initiatives aligned with business objectives
• Develop leadership development programs and succession planning frameworks
• Drive service excellence training across hotels and restaurant teams
• Identify skill gaps and create structured learning interventions
• Manage training budgets, vendor partnerships, and digital learning platforms
• Monitor training effectiveness through KPIs and performance metrics
• Build a strong learning culture across the organization

Key Requirements

• Proven experience in heading the Training/L&D function
• Strong background in luxury hotels, fine dining, or premium hospitality brands
• Excellent leadership, stakeholder management, and communication skills
• Strategic thinker with hands‑on execution capability
• Experience in managing large, multi‑location teams preferred