Manager - Technology

Nasscomm, Inc.; Dadri; On-site; INR 1,500,000 - 2,100,000; Full time

Job summary

Nasscom is seeking a Senior Manager/Deputy Director Technology to lead the architecture of large-scale digital skilling platforms. You will oversee LMS, assessment engines, certification systems, learner lifecycle management, and employer integration workflows, aligning with DPI principles.

Role involves driving enterprise architecture, cloud infra, system integrations, cybersecurity governance, and scalable platform engineering, with heavy focus on vendor and partner engagement.

Qualifications

• Bachelor's degree in Computer Science, IT, Engineering, Business Administration, or a related field.

Responsibilities

• Vendor Interface: primary point of contact between Nasscom and the vendor.
• Content Partner Relations: onboard content partners and coordinate materials.
• Technical Expertise: SSO and database management understanding; assess vendor capabilities.
• Cost Evaluation: monitor vendor performance and optimize pricing structures.
• Data Analysis and Dashboard Creation: strong Excel and SQL skills; create dashboards.
• Data Querying and Integration: query medium-scale data and integrate sources; use APIs.
• Project Management: plan, execute, and track milestones; maintain project schedule.
• Quality Assurance: ensure vendor services meet quality standards and implement QA processes.
• Documentation: maintain records and generate reports for management.

Skills

Vendor management

LMS/EdTech

Data analysis

Dashboard creation

Power BI

Excel

SQL

APIs

Project management

Stakeholder management

Quality assurance

Documentation

SSO

JavaScript

.NET

PHP

System integration

Vendor performance

Education

Bachelor's degree in CS/IT/Engineering/Business Admin

Tools

Power BI

MS Excel

SSO

APIs

Databases

Job description

Senior Manager/ Deputy Director Technology, will be leading the team responsible for technology architecture of large-scale digital skilling platforms. The role requires proven experience in designing, scaling, managing end-to-end digital skilling ecosystems, including LMS, assessment engines, certification systems, learner lifecycle management, and employer integration frameworks. The role will drive enterprise architecture, cloud infrastructure, system integrations, cybersecurity governance, and scalable platform engineering aligned with Digital Public Infrastructure (DPI) principles.

Job Details

Location, Department Unit and Reporting

Location: Noida

Department: IT-ITeS Sector Skills Council Nasscom

Reporting To: Deputy Director

Basic Functions/ Job Responsibility

1. Vendor Interface:

Serve as the primary point of contact between nasscom and the vendor.

Collaborate with the vendor to ensure seamless onboarding of new learning content and courses.

Act as a liaison to address questions, concerns, and issues from the vendors side.

Identify and support the closure of all open issues related to vendor services.

2. Content Partner Relations:

Communicate and clarify the onboarding process to content partners, ensuring smooth collaboration.

Work closely with content partners to gather necessary materials and facilitate content delivery.

3. Technical Expertise:

Gain a deep understanding of technical aspects such as Single Sign-On (SSO) and database management.

Evaluate the vendors technical capabilities and identify any potential delivery challenges.

Offer technical guidance and solutions to address technical issues as they arise.

4. Cost Evaluation:

Monitor and evaluate the vendors performance and cost-effectiveness.

Identify cost‑saving opportunities and work with the vendor to optimize pricing structures.

5. Data Analysis and Dashboard Creation:

Strong hands‑on experience with Microsoft Excel and SQL for data analysis.

Convert data insights into informative dashboards.

6. Data Querying and Integration:

Experience with querying medium‑scale data and integrating data from various sources.

Utilize technical skills in web applications, JavaScript, .NET, PHP, and API integration to streamline data processes.

7. Project Management:

Plan, execute, and oversee the implementation of various project milestones.

Maintain a project schedule and ensure that the project stays on track.

Track project progress and report status to relevant stakeholders.

8. Quality Assurance:

Ensure that the vendors services meet the quality standards and requirements of the skilling project.

Develop and implement quality assurance processes and procedures.

9. Documentation:

Maintain accurate records of project‑related activities, communications, and technical specifications.

Generate reports and documentation to support decision‑making and reporting to management.

Knowledge, Skills, Qualifications, Experience

• 5 8 years of relevant experience in vendor management, LMS/EdTech, digital learning, skilling projects, or technology‑enabled project management.

• Bachelor s degree in Computer Science, IT, Engineering, Business Administration, or a related field.

• Experience in managing technology vendors, content partners, and multiple stakeholders.

• Hands‑on experience with LMS/digital learning platforms and content onboarding.

• Strong knowledge of Advanced MS Excel and SQL for data analysis and reporting.

• Experience in creating dashboards and management reports, preferably using Power BI.

• Working knowledge of SSO, APIs, databases, and system integration.

• Ability to understand technical requirements and coordinate with technology teams/vendors to resolve issues.

• Exposure to JavaScript, .NET, PHP, web applications, or similar technologies would be an added advantage.

• Experience in project planning, milestone tracking, implementation, and stakeholder reporting.

• Experience in vendor performance monitoring, SLA management, cost evaluation, and commercial optimisation.

• Strong understanding of quality assurance, process improvement, and documentation.

• Excellent communication, stakeholder management, problem‑solving, and analytical skills.

• Ability to manage multiple projects/tasks simultaneously and ensure timely closure of deliverables and issues.

• Experience in skilling, EdTech, e‑learning, education, or workforce development projects would be preferred.