Manager - Store Operations

Vodafoneidea; Ahmedabad District; On-site; INR 500,000 - 700,000; Full time

Job summary

Vodafone Idea is seeking a Store Manager Retail (M1/manager) for locations across Gujarat. The role covers customer service, store-level sales and revenue targets across all products (postpaid and prepaid).

You will oversee store operations, people management, and marketing activities, with responsibility for overall store profitability and delivering results. Candidate should have 2–5 years of on-role experience in telecom/retail and a Graduate degree.

Qualifications

• 2–5 years of on-role experience in retail/telecom.

Responsibilities

• Sales acquisition
• Customer Service
• Store management
• People management
• Marketing
• Store profitability
• HSW

Skills

Communication

Customer handling

Store handling

Team leadership

Decision making

Education

Graduate

Job description

Job Description:

Role

Store Manager Retail

Job Level/ Designation

M1 /manager

Function / Department

Retail

Location

Candidate should be ready for anywhere in Gujarat

Job Purpose

Overall responsibility for activities at a VIL store spanning customer service, store-level sales and revenue targets across all products (postpaid, prepaid.)

Key Result Areas/Accountabilities

1. Sales acquisition


2. Customer Service


3. Store management


4. People management


5. Marketing


6. Store profitability


7. HSW

Core Competencies, Knowledge, Experience

1. Good communication and convincing skills


2. Customer handling


3. Store handling


4. Team handling skills


5. Decision making and delivering results

Must have technical / professional qualifications

1. Graduate

Years of Experience

1. 2-5 years on role experience

Industries to look from

1. Telecom


2. Retail

Direct reports

All store staff

Requirements: