Manager Store

Vodafoneidea; Kamrup Metropolitan; On-site; INR 450,000 - 750,000; Full time

Job summary

Vodafone Idea Limited in Guwahati is seeking a Store Manager to ensure adherence to store processes, stock availability, and smooth store operations.

The role focuses on driving sales, improving customer satisfaction, and achieving profitability while coaching store staff and managing displays.

The ideal candidate will have 2–3 years in retail, a Graduate degree with P&L exposure, and the ability to lead a diverse team.

Qualifications

• Graduate with P&L management skills.
• 2-3 years of work experience in Retail industry.
• Store management and customer relationship management.

Responsibilities

• Monitor and ensure quality of acquisition through store.
• Increase revenue per footfall by guiding customers’ purchases.
• Achieve profitability targets for the store.
• Minimize losses from pilferage and shrinkage.
• Ensure effective product placement and resolve store-specific issues.
• Coach and train store executives to retain and motivate staff.

Skills

Store management

Customer relationship management

Education

Graduate with P&L management skills

Job description

Job Description:

Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India’s leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With the large spectrum portfolio to support the growing demand for data and voice, the company is committed to deliver delightful customer experiences and contribute towards creating a truly ‘Digital India’ by enabling millions of citizens to connect and build a better tomorrow. The Company is developing infrastructure to introduce newer and smarter technologies, making both retail and enterprise customers future ready with innovative offerings, conveniently accessible through an ecosystem of digital channels as well as extensive on-ground presence. The Company is listed on National Stock Exchange (NSE) and Bombay Stock Exchange (BSE) in India.

Role

Store Manager

Function / Department

Retail

Location

Guwahati

Job Purpose

Responsible for adherence to store processes in terms of documentation and systems. Maintain availability of stock at the store while adhering to norms

Core Competencies, Knowledge, Experience

• Monitoring and ensure quality of acquisition through store
• Increasing revenue per footfall by aiding customers’ purchase decisions
• Achieving profitability (Return on investment) targets for the store
• Minimizing losses from pilferage (wastage) and shrinkage (unidentified losses)
• Managing churn and achieve customer satisfaction for walk-in customers
• Ensure appropriate placement of pop-ups and product displays at store and I resolve store-specific issues within specific timelines
• Coach & train Store Executives and ensure employee-retention and motivation levels are high through regular reviews and performance streamlining of both on-roll and associate employees

Must have technical / professional qualifications

• Graduate with P&L Management skills.
• 2-3 years of work experience in Retail Industry
• Store Management & Customer Relationship Management

Vodafone Idea Limited

(formerly Idea Cellular Limited)

An Aditya Birla Group & Vodafone partnership

Requirements