Manager / Sr Manager Transitions Bengaluru (India)

BPO CLIENT SERVICES; Bengaluru; On-site; INR 1,500,000 - 2,100,000; Full time

Job summary

BPO CLIENT SERVICES in Bengaluru is seeking a senior transition program specialist to lead end-to-end business transition efforts. You will create comprehensive plans covering timelines, resource allocation, and budgets, and collaborate with stakeholders to shape transition strategy for client programs.

The role demands 10+ years of experience, with at least 4 years in full-time transition of BPO processes, a drive for continuous improvement of methodologies, and the ability to mobilize teams

Qualifications

• 10+ years of overall work experience.
• 4+ years in full-time transitioning BPO processes.
• Strong communication and cross-functional collaboration skills.
• Ability to drive process improvement and best practices.

Responsibilities

• Create comprehensive transition plans with timelines, resources and budgets.
• Provide inputs for transition strategy and tailor plans to client needs.
• Drive contractual discussions with stakeholders during transitions.
• Mobilize resources for ongoing or upcoming transition projects.

Skills

Transition planning

Stakeholder management

Resource allocation

Budgeting

Job description

Not Looking for IT Transitions Professionals

Not Looking for IT Transitions Specialists

Role & responsibilities

• Create a comprehensive plan covering timelines, resource allocation and budget; for respective transition project.
• Provide inputs for the business transition strategy and creates customized transition plans for the transition programs based on specific client needs.
• Continually strive towards, innovating & improving transition methodology,implementation of best practices within the group.
• Build competencies and control systems around the transition Framework and Methodology.
• Drive all contractual discussions with the internal and external stakeholders during transitions
• Allocate/ mobilize appropriate resources for ongoing or upcoming Transition projects.

Preferred candidate profile Should have overall 10+ yrs of work exp with 4+ yrs in Full time Transitioning BPO Processes.

Not Looking for IT Transitions Professionals .